"Case Number","Creation Date Time","Product Model Number","Summary Title","Tech Support Name","Technician Name","Dealership Name","Case Status"
"100001264","2025-10-20 16:29:12","MX3050N","A0-01","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Suggestions made, waiting for update from technician"
"100001263","2025-10-10 11:13:49","BP70C31","F2-64, swapped toner, OK for a bit then issue came back","Brian","Matthew Drew","Fusion Managed Services","Updated by field technician"
"100001262","2025-10-07 17:33:20","MXB476WH","POD1_S. Jamming only when duplexing","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001261","2025-10-07 16:34:21","MX4071","red light, black screen, replaced HDD, no change, got code signing error message doing EM update","Brian","Kache Bauer","Ideal Office Solutions Ltd.","Suggestions made, waiting for update from technician"
"100001260","2025-10-02 13:28:40","BP70M36","E7-11. L4-51, screen dark,","Brian","Julien Vachon","OT Group","Suggestions made, waiting for update from technician"
"200000002","2025-09-30 13:28:45","PNLE801","The remote control is not functioning","Andrii","Garry Mrazek","Evolution AV","Solution provided, waiting for update from technician"
"100001259","2025-09-26 12:56:18","BPC131WD","E7-20","Brian","Juhil Italiya","Wilson's Business Solutions","Suggestions made, waiting for update from technician"
"200000001","2025-09-26 11:35:28","4PB75EJ2U","Logitech rallybar issue","Andrii","Ketul Shah","DTS Inc. Canada","Case closed"
"100001258","2025-09-24 12:45:32","MX3071","unable to amend address book, formatting HDD, replacing HDD no go","Brian","Jim Morton","NextGen Automation","Case closed"
"100001257","2025-09-22 09:46:50","MXM7570","A0-01, won't even do EM firmware update","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001256","2025-09-19 12:03:11","MX3071","Please wait after power failure","Bishram","Mike Fairlie","Fusion Managed Services","Case closed"
"100001255","2025-09-18 12:40:55","MX3050N","E7-A7","Brian","Ian Enns","Wilson's Business Solutions","Case closed"
"100001254","2025-09-10 00:31:24","BPC535WD","L4-39","Bishram","Darren Schulz","Innov8 Digital Solutions Inc.","waiting for feedback from technician"
"100001253","2025-09-10 00:26:27","BPC535WD","Not booting up, blue light on op panel","Bishram","Rafal Kielkowicz","NextGen Automation","Suggestions made, waiting for update from technician"
"100001252","2025-09-10 00:08:44","BP70C55","E6-14","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001251","2025-09-08 13:10:18","BP70C45","machine goes dead when printing. Turn off/on, resets and can go again","Brian","Terry Vermette","NextGen Automation","Case closed"
"100001250","2025-09-04 15:10:13","MX8081","F2-40 and issues with black images; no black on 64-5 colour and light with background on 64-5 black","Brian","Barry Hort","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100001249","2025-09-04 12:36:20","MX7081","APPD2_N, APPD1_N jams","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100001248","2025-09-02 11:57:46","MX4070N","LCC is not detected, tried reconnecting and replacing PCU PWB, no change","Brian","Reggie Birondo","Office Imaging Inc.","Case closed"
"100001247","2025-09-02 09:56:12","PNHM651","test New TSR 09/02/2025 User VS sol","Claude","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Additional details requested, waiting for update  from technician"
"100001246","2025-08-29 09:45:25","BP70M36","FNPS1_S jam code on FN11","John","Julien Vachon","OT Group","Case closed"
"100001245","2025-08-28 16:14:57","BP70C31","lines deleted lead to trail","Brian","Vladimir Radushev","CIP Office Technology","Case closed"
"100001244","2025-08-26 11:04:23","MXM905","Jams in finisher entrance, but no jam codes come up; stops going into punch; unplugging punch no go","Brian","David Toth","NextGen Automation","Suggestions made, waiting for update from technician"
"100001243","2025-08-20 15:31:57","BP70C55","black image light; 44-6 gives K_HV_ERR high density process control abnormality","Brian","Lawrence Bennett","Hi-Tech Business Systems Ltd.","Additional details requested, waiting for update  from technician"
"100001242","2025-08-18 12:29:58","BPB540WR","Background at installation, C1-20 error","Bishram","Kartik Sharma","Wyatt Image Solutions","Case closed"
"100001241","2025-08-12 13:12:14","MX7081","FSS203_N; replaced sensor, Only jams on 12 x 18; 11 x 17 is OK. Will do a few sets before jamming","Brian","Igor Shin","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100001240","2025-08-06 16:37:36","MXC304W","Fans constantly running","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001239","2025-08-01 13:05:47","MX7081","P_FPFD_N1 jam","Brian","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100001238","2025-07-31 14:14:24","BP70C31","grey background and repeating image only when using a colour; monochrome is OK","Brian","Efren Arrogante","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100001237","2025-07-30 15:13:17","MXB476WH","A0-19 (00, C1)","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001236","2025-07-18 13:50:45","BP50C31","E7-21","John","Leroy Friesen","Office Innovations Inc.","Warranty in Process, waiting for update"
"100001235","2025-07-18 13:45:37","BPC535WD","POD2_N jams only in the morning, now H5-01","John","Clay Guthrie","CIP Office Technology","Case closed"
"100001234","2025-07-11 14:51:06","BP70C36","U2-30, A0-21 after repairing a no power issue by replacing the DC power supply","Brian","Dean Meneses","Wilson's Business Solutions","Case closed"
"100001233","2025-07-11 11:14:23","MX7081","F1-03, U2-74","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100001232","2025-07-10 13:46:05","BP70C45","When ONLY scanning: in gray scale, any image with gray background appears pink","Bishram","Victor Attas","Direct Office Solutions Inc.","Case closed"
"100001231","2025-07-10 12:24:27","MXB376W","E7-93, then U2-50 after replacing HDD","Bishram","Jefin Jose","Office Imaging Inc.","Suggestions made, waiting for update from technician"
"100001230","2025-07-04 16:33:28","MX3050V","C1-10, replaced unit, no change","Brian","Dennis Cioban","Kancho Office Equipment Ltd.","Suggestions made, waiting for update from technician"
"100001229","2025-06-30 12:52:48","BP70C31","H2-01, fuser OK","Brian","Brian Sommerville","Innov8 Digital Solutions Inc.","Case closed"
"100001228","2025-06-26 10:43:02","MX4070N","C4-20, replaced ptc, ptc holder, primary transfer","Brian","Saroj Majhi","Eulix Digital Printers","Suggestions made, waiting for update from technician"
"100001227","2025-06-26 09:25:59","BPC535WD","44 copies on machine, primary transfer not cleaning properly","Brian","Laurie Fuchihara","Fort McMurray Copiers Ltd.","Warranty in Process, waiting for update"
"100001226","2025-06-23 12:56:14","BP70M31","E7-14 initially, now U2-30","Brian","Jim Morton","NextGen Automation","Case closed"
"100001225","2025-06-23 09:43:32","MX7081","address book not visible","Brian","Dale Bowers","Wyatt Image Solutions","Suggestions made, waiting for update from technician"
"100001224","2025-06-20 14:39:06","MX3571","No Power","Bishram","Larry Ramos","Sharp Electronics of Canada Ltd.","Case closed"
"100001223","2025-06-20 13:11:25","BP70C31","Remove paper from finisher tray message when doing anything longer than 8.5""","Brian","Claude Elferzeli","NextGen Automation","waiting for confirmation from technician"
"100001222","2025-06-17 15:12:31","BP70C45","Replace waste toner container even with new one","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100001221","2025-06-13 17:00:01","MX3071","H5-01, ""FUSER"" jam","Bishram","Paul Bourque","OT Group","Case closed"
"100001220","2025-06-10 16:03:15","BP70C55","POD1_N, only when machine has been sitting","Brian","Salem Seid","Wilson's Business Solutions","Case closed"
"100001219","2025-06-10 15:34:40","BP70C31","not feeding from tray 2, tray2_1st lams, replaced damaged paper feed assembly, no go","Brian","Eddie Rakowski","Innov8 Digital Solutions Inc.","Case closed"
"100001218","2025-06-09 16:45:11","MX3070V","Unable to enter sim mode, or log in as admin","Bishram","Victor Attas","Direct Office Solutions Inc.","Suggestions made, waiting for update from technician"
"100001217","2025-06-09 15:30:25","BP70M55","Lead edge off, unable to adjust. L4-09 error","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001216","2025-06-05 15:16:09","MXM365N","Machine not booting up after lightening strike","Bishram","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100001215","2025-06-05 14:49:09","MX3071","U2-40, E7-03,U2-41","Bishram","John Bevilacqua","Rival Office Solutions Inc","Suggestions made, waiting for update from technician"
"100001214","2025-06-05 13:39:52","BPB540WR","new machine, out of box, background edge to edge","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100001213","2025-06-02 12:39:35","BP70C45","L4-03","Brian","Brittain Empson","NextGen Automation","Suggestions made, waiting for update from technician"
"100001212","2025-05-27 16:21:55","BP50C31","can't use authentication from MAC","Brian","Dallas Nicholson","Office Innovations Inc.","Suggestions made, waiting for update from technician"
"100001211","2025-05-27 15:53:37","MX3051","replaced HDD, eMMC","Brian","Robert Jones","Office Innovations Inc.","Suggestions made, waiting for update from technician"
"100001210","2025-05-23 13:51:50","MX3570N","replaced primary assembly, PTC and HV PWB, no change","Brian","Dinh Ho","Com Pro Business Solutions Ltd.","Suggestions made, waiting for update from technician"
"100001209","2025-05-23 13:04:37","MX3050V","L4-16, tried a new fuser, updated firmware, no change","Brian","Ian Enns","Wilson's Business Solutions","Case closed"
"100001208","2025-05-20 14:11:38","BP70C36","White voids on Cyan and magenta - front side to rear side of machine","Bishram","Victor Attas","Direct Office Solutions Inc.","Case closed"
"100001207","2025-05-20 13:03:27","MX4070N","Not booting up","Bishram","Vansh Kumar","Eulix Digital Printers","Case closed"
"100001206","2025-05-15 11:03:29","MXM6071","Lines on prints","Bishram","Mark Sisnett","Near North Business Machines","Suggestions made, waiting for update from technician"
"100001205","2025-05-12 15:55:15","MXM3571","MFP Not Recognizing DSPF","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100001204","2025-05-08 12:09:31","MXM363N","Scans only has line on edge","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001203","2025-05-08 12:07:43","MX3571","Please wait, screen frozen.","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001202","2025-05-01 15:15:35","MX4070V","when scanning to email, colour image is blacked out with bar of white noise at the top","Brian","Claude Elferzeli","NextGen Automation","Suggestions made, waiting for update from technician"
"100001201","2025-05-01 12:20:27","MXC304W","No display(black screen)","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001200","2025-04-30 13:59:02","MX3051","E7-93, updated firmware","Brian","Brad Shortt","NextGen Automation","Case closed"
"100001199","2025-04-24 13:13:05","BP70C55","Noise from fuser drive","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001198","2025-04-24 13:01:55","MXM4071","Freezing, please wait","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100001197","2025-04-22 17:02:16","MXC304W","U2-40, replaced eMMC, HDD and MFPC PWB. Freezes/reboots then stuck in please wait. CN update also.","Brian","Jace Hykaway","Office Innovations Inc.","Tech support investigating the issue"
"100001196","2025-04-17 09:55:59","MXM365N","changed HDD, able to do e-manual and firmware, but won't recognize watermark firmware","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100001195","2025-04-14 14:40:18","MX3071","E7-90, U2-05","Bishram","Kostas Toufexis","Better Office Equipment","Suggestions made, waiting for update from technician"
"100001194","2025-04-11 13:01:36","MX6071","SPPD2_N jams","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100001193","2025-04-09 15:03:28","BP70M31","Crooked copies only in scanning from glass or Feeder. Does not do it in Copy mode","Claude","Gabriel Dumont","Bureautech","Warranty in Process, waiting for update"
"100001192","2025-04-08 14:13:02","MXB476W","Dev depleting","Bishram","Mike Boomhouer","OT Group","Suggestions made, waiting for update from technician"
"100001191","2025-04-04 15:18:13","MXM365N","E6-10 and E6-11","John","Robert Yaremko","Webb's Office Equipment Inc.","Updated by field technician"
"100001190","2025-04-03 10:22:24","BP70C65","F1-83","Bishram","Nick Burrough","Wyatt Image Solutions","Suggestions made, waiting for update from technician"
"100001189","2025-04-02 17:22:13","BP70M55","F2-40","Bishram","Brian Hunter","OT Group","Suggestions made, waiting for update from technician"
"100001188","2025-04-02 17:15:16","BP70M55","E6-14, U5-16","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001187","2025-04-02 14:12:58","BP70C31","U6-00","John","Jacson Lucas","Advanced Business Imaging","Updated by field technician"
"100001186","2025-04-01 16:49:04","BP70M55","F2-78, light prints","Bishram","Brian Hunter","OT Group","Suggestions made, waiting for update from technician"
"100001185","2025-04-01 16:42:25","MX5071","C1-07, then faded prints","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001184","2025-04-01 14:45:50","MX4071","U1-01","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001183","2025-03-31 16:13:07","MXM565N","""Rendering""","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001182","2025-03-28 13:49:29","BP70C36","setting up card reader","Brian","Simon Faulkner","Innov8 Digital Solutions Inc.","Case closed"
"100001181","2025-03-28 10:16:09","MX3050V","U2-81","Bishram","Aleksandar Gacic","Sharp Electronics of Canada Ltd.","Case closed"
"100001180","2025-03-20 16:27:50","MX3550V","SSL connection is failed. Consult your system admin.","Brian","Jace Hykaway","Office Innovations Inc.","Case closed"
"100001179","2025-03-20 15:34:05","BP70C36","when scanning, machine goes into Phone Mode","Bishram","Rui Gomes","OT Group","Case closed"
"100001178","2025-03-19 13:31:28","MX3570N","E7-93, unable to do internal prints","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001177","2025-03-19 12:23:24","BP70C55","Jamming when doing multiple jobs. Most common jam is DOP jams; unable so far to reproduce","Brian","Claude Elferzeli","NextGen Automation","Case closed"
"100001176","2025-03-19 11:31:29","MX3571","F6-00","Bishram","Dale Bowers","Wyatt Image Solutions","Suggestions made, waiting for update from technician"
"100001175","2025-03-19 11:27:51","MX7081","F3-22 errors","Bishram","Dale Bowers","Wyatt Image Solutions","Suggestions made, waiting for update from technician"
"100001174","2025-03-18 15:17:07","MX6071","When scanning, machine goes into Tel mode","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001173","2025-03-18 15:12:53","BP70C31","""After turning off power, install the drum unit"" error","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001172","2025-03-18 15:11:51","BP50C26","A0-19","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100001171","2025-03-17 14:33:14","MXM4071","A0-06","Bishram","Vansh Kumar","Eulix Digital Printers","Case closed"
"100001170","2025-03-13 15:58:10","MX4070V","control panel locks up when selecting a mode like copy, etc","Brian","Brian Hunter","OT Group","Suggestions made, waiting for update from technician"
"100001169","2025-03-12 16:58:08","BP70C55","u2-11 and Japanese language after replacing scn-mfp pwb","Brian","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100001168","2025-03-11 12:31:01","MX3051","U2-74, replaced HDD and eMMC","Brian","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100001167","2025-03-11 09:41:00","BP70C55","yellow dev depleted after 40k prints; see","Brian","Mark Sisnett","Near North Business Machines","Case closed"
"100001166","2025-03-10 11:39:19","BP50C26","E7-20","Brian","Stephen Chaput","Top Office Products","Case closed"
"100001165","2025-03-10 11:31:48","MX3071","H5-01 codes for past 3 weeks, no pod1 jams","Brian","Mark Evans","OT Group","Case closed"
"100001164","2025-03-07 14:20:44","MX3071","machine will not go into service mode; replaced eMMC, no change","Brian","Doug Mccallum","Innov8 Digital Solutions Inc.","Case closed"
"100001163","2025-03-07 13:17:25","MXM365N","""Toner empty"", F2-78","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001162","2025-03-07 10:20:44","BP70C65","Prints appear slightly washed out","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001161","2025-03-07 10:05:28","BP70M55","F2-78, light output","Bishram","Brian Hunter","OT Group","waiting for feedback from technician"
"100001160","2025-03-07 08:58:32","BP70C31","voicemail-frame broken where fuser mounts","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100001159","2025-03-06 16:30:52","BP70M55","Dev dumping, F2-78","Bishram","Brian Hunter","OT Group","Suggestions made, waiting for update from technician"
"100001158","2025-03-05 14:32:58","BP70M55","Pulling dev","Bishram","Mike Hartin","OT Group","Suggestions made, waiting for update from technician"
"100001157","2025-03-05 14:25:36","BP70M55","Light, washed out prints - ATHENS DISCTRICT HIGH SCHOOL, Library","Bishram","Mark Evans","OT Group","Suggestions made, waiting for update from technician"
"100001156","2025-03-05 14:21:30","BP70M55","F2-78, dusting","Bishram","Mark Evans","OT Group","waiting for feedback from technician"
"100001155","2025-02-26 10:57:02","MX7081","U2-00","Brian","David Toth","NextGen Automation","Suggestions made, waiting for update from technician"
"100001154","2025-02-25 13:42:02","MX5070N","Add paper error from Tray 3. All other trays ok.","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001153","2025-02-20 16:13:24","MXC304WH","No display. Users can print. Touch panel beeps when pressed.","Bishram","Marc Laboissiere","Bureautech","Case closed"
"100001152","2025-02-20 15:23:30","BP70C31","Please wait","Bishram","Severino (bok) Mariano","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100001151","2025-02-20 13:08:41","BP70C31","E7-20","Brian","Dan Gillard","NextGen Automation","Case closed"
"100001150","2025-02-20 10:32:43","BP70M65","F2-78","Bishram","Kevin Crowe","All Office Machines","Updated by field technician"
"100001149","2025-02-20 10:19:53","BPB550WD","LSU noisy on new machine","Bishram","Salem Seid","Wilson's Business Solutions","Case closed"
"100001148","2025-02-20 10:09:33","BPC535WR","Multiple feeding from tray 1, no jam code.","Bishram","Brandon Erwin","Ribbon Encore Inc.","Case closed"
"100001147","2025-02-20 09:54:44","BP70C55","E7-21","Bishram","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100001146","2025-02-20 09:36:40","MX5141N","Images not being forms properly","Bishram","Noel Kulangara","Eulix Digital Printers","Case closed"
"100001145","2025-02-19 16:24:09","MXC507F","Printer beeps FIVE times followed by a pause, then repeats","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","waiting for feedback from technician"
"100001144","2025-02-19 16:14:41","MX4070N","DSPF not recognizing correct size of original","Bishram","Jefin Jose","Office Imaging Inc.","Case closed"
"100001143","2025-02-19 16:05:42","MX3071","Not booting up, black screen, fuser not warming up, no fans, all 8 LED's on MFP illuminated.","Bishram","John Grikes","Near North Business Machines","Case closed"
"100001142","2025-02-19 10:44:45","MXM465N","U2-00","Brian","Chris MacAskill","Wilson's Business Solutions","Case closed"
"100001141","2025-02-19 10:32:58","BP50M26","E7-14 replaced SCN-MFP last month, came back again","Brian","Nilo Dula","CIP Office Technology","Updated by field technician"
"100001140","2025-02-13 14:50:25","MX3070V","Frozen in CN update screen","Bishram","Vansh Kumar","Eulix Digital Printers","Case closed"
"100001139","2025-02-11 13:09:09","MX7081","Touch panel keypad misaligned","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001138","2025-02-11 13:02:42","BP70C45","H2-01","Bishram","Larry Ramos","Sharp Electronics of Canada Ltd.","Case closed"
"100001137","2025-02-10 12:05:00","MXC528F","940.00 error","Bishram","Drake Pencoff","Wilson's Business Solutions","Case closed"
"100001136","2025-02-10 11:49:41","BP50C26","POD2_N jams","Bishram","Jefin Jose","Office Imaging Inc.","Case closed"
"100001135","2025-02-07 11:59:29","BP70C55","Dead, no lights on op panel, PWB's, no fans turning","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100001134","2025-02-06 08:41:02","MX4071","Machine came up with an FK3","Brian","Tom Ouwehand","Wilson's Business Solutions","Case closed"
"100001133","2025-02-05 18:08:43","MX3570N","A0-06","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001132","2025-02-05 17:59:40","BP70C31","Background when scanning","Bishram","Serena Layton","Rival Office Solutions Inc","Case closed"
"100001131","2025-02-05 10:05:57","MX6071","U6-09 error","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100001130","2025-02-04 12:45:25","MX5071","PPD2_N1 jam","Bishram","Mike Escrupolo","Rival Office Solutions Inc","waiting for confirmation from technician"
"100001129","2025-02-03 14:00:31","BP70C31","Dark Panel, not booting up","Bishram","Dan Gillard","NextGen Automation","Case closed"
"100001128","2025-01-29 15:03:07","MX8081","Jamming","Bishram","Baljinder Singh","Wyatt Image Solutions","Case closed"
"100001127","2025-01-23 12:36:33","MX5071","F2-78, F2-40","Bishram","Julien Vachon","OT Group","Case closed"
"100001126","2025-01-17 12:52:40","MX3050N","E7-A7","Brian","Rob Isleifson","Local Business Products","Suggestions made, waiting for update from technician"
"100001125","2025-01-16 13:31:33","MX3550N","E7-A7, replaced mSATA, now cannot do internal prints, please wait appears when pressing sys settings","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001124","2025-01-10 11:59:10","MXB350P","after replacing eMMC, U2-40; VHI0MFP15017T is the part number installed, which is supposed to curren","Brian","Jace Hykaway","Office Innovations Inc.","Case closed"
"100001123","2025-01-09 12:54:04","MXB355W","F2-40, replaced drum, dev unit, PCU and toner lock; still occurs","Brian","Ronnel Jumalon","CIP Office Technology","Suggestions made, waiting for update from technician"
"100001122","2025-01-06 16:31:27","MX6071","Unable to log in as users and admin","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001121","2025-01-03 11:06:20","MX3051","U2-74, please wait","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001120","2024-12-30 09:57:41","MX4070N","display doesn't respond; replaced mSATA and HDD","Brian","Dinh Ho","Com Pro Business Solutions Ltd.","Suggestions made, waiting for update from technician"
"100001119","2024-12-20 09:57:18","MXC357F","Display freezing/glitching","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100001118","2024-12-18 13:25:36","MX8081","PDPPD2_S jams in MXRB12N","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001117","2024-12-18 13:17:45","MX5070V","DSPF not recognizing correct paper size","Bishram","Stephen Chaput","Top Office Products","Suggestions made, waiting for update from technician"
"100001116","2024-12-18 12:52:56","MX7580N","U5-20","Bishram","Mark Sisnett","Near North Business Machines","Case closed"
"100001115","2024-12-18 11:40:23","BP70M55","FCSTSMOV_M","Bishram","Brian Hunter","OT Group","Case closed"
"100001114","2024-12-13 12:26:49","BP70M31","line at lead and trail edge on scans","Brian","Rowen Robson","Com Pro Business Solutions Ltd.","Case closed"
"100001113","2024-12-05 16:30:17","MXM905","APFD2_S1","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100001112","2024-12-05 12:39:46","MX4071","E7-93","Brian","Mike sauers","Webb's Office Equipment Inc.","Case closed"
"100001111","2024-11-29 16:28:19","MX5071","PRI_JAM, DOP","Bishram","Brian Hunter","OT Group","Case closed"
"100001110","2024-11-28 15:20:52","MXM6570","Unable to send fax(multiple numbers)","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001109","2024-11-27 16:29:42","MX4070N","Saturated density output","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100001108","2024-11-27 12:44:14","BP70C31","D1PPD2_NT1 on BPDE15","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100001107","2024-11-26 14:09:06","BP70C36","Not booting up","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100001106","2024-11-26 13:54:18","MXB455W","Black lines with distorted images","Bishram","Noel Kulangara","Eulix Digital Printers","Case closed"
"100001105","2024-11-22 12:24:29","MX2615N","Memory not installed.","Bishram","Robert Yaremko","Webb's Office Equipment Inc.","Suggestions made, waiting for update from technician"
"100001104","2024-11-20 22:19:57","MXFN27N","FNPS1_S","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001103","2024-11-20 10:34:07","BP90C80","F2-78, Y_HV_ERR when executing 44-6","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001102","2024-11-20 10:16:24","MXM7570","Jam code PDPPD2_S Paper stopping before Punch entrance.","Kenny","Heather Buckwald","Advanced Business Imaging","Updated by field technician"
"100001101","2024-11-19 14:54:22","BP70M55","Operation panel backlight off","Bishram","Julien Vachon","OT Group","Case closed"
"100001100","2024-11-18 15:43:11","MX4070N","Unable to do internal prints, log in as admin","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100001099","2024-11-15 15:30:50","MXM6071","U2-40, E7-93, PRI_JAM","Bishram","Mike Hartin","OT Group","waiting for feedback from technician"
"100001098","2024-11-14 13:36:57","MX4070N","C4-20 error, K_HV_ERR when executing 44-6","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001097","2024-11-14 10:18:28","BPC535WD","F6-00","Bishram","John Bozsoki","ECS Digital Solutions","Suggestions made, waiting for update from technician"
"100001096","2024-11-11 14:48:30","MXM3570","F2-74 error","Bishram","Jefin Jose","Office Imaging Inc.","Case closed"
"100001095","2024-11-08 10:44:49","BP70C31","Fax always in TEL mode","Brian","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100001094","2024-11-08 10:23:27","MX5070N","lines on colour copies and scans, prints ok, monochrome copies ok","Brian","Jefin Jose","Office Imaging Inc.","Case closed"
"100001093","2024-11-06 11:41:02","MXM4071","U2-05 after replacing HDD","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001092","2024-11-04 11:41:25","MX7081","Unable to add to address book","Bishram","Stephen Black","Wyatt Image Solutions","Case closed"
"100001091","2024-10-31 17:03:50","MXM5071","DSPF original tray is lifting and lowering without paper in it.","Bishram","Rob Isleifson","Local Business Products","Case closed"
"100001090","2024-10-30 16:37:57","BPFN14","F1-11 error","Bishram","Jim Pungente","Innov8 Digital Solutions Inc.","Case closed"
"100001089","2024-10-30 10:49:40","MX3570V","Not connecting to network","Bishram","Larry Ramos","Sharp Electronics of Canada Ltd.","Case closed"
"100001088","2024-10-29 14:35:29","MXM3570","Lines/washed out prints","Bishram","Wayne Pelley","Hi-Tech Business Systems Ltd.","waiting for feedback from technician"
"100001087","2024-10-28 12:42:05","MXC304WH","E7-11, E7-14, E7-10","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100001086","2024-10-28 11:12:35","MX4070N","E7-80, E7-90","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100001085","2024-10-28 10:51:29","MXM7570","Close Tray 1/2 message","Bishram","Julien Vachon","OT Group","Case closed"
"100001084","2024-10-24 12:20:45","MXM565N","Blank section on all output","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100001083","2024-10-24 09:47:37","MX5071","L4-11","Bishram","David Toth","NextGen Automation","Case closed"
"100001082","2024-10-23 11:21:56","MXB376WH","Losing network connection","Bishram","Dean Unger","Copymate Business Machines Inc.","Case closed"
"100001081","2024-10-22 16:28:59","MXM5071","Jamming","Bishram","Edward Murray","NextGen Automation","Suggestions made, waiting for update from technician"
"100001080","2024-10-21 18:45:34","MX3071","When receiving a fax, machine goes into TEL mode","Bishram","Andy Schmold","NextGen Automation","Case closed"
"100001079","2024-10-21 16:18:20","MX5071","BK Dev dumping","Bishram","Kevin Keenan","NextGen Automation","Suggestions made, waiting for update from technician"
"100001078","2024-10-18 15:37:17","BPC535WD","DSPF double feeding","Bishram","John Lee","CIP Office Technology","waiting for feedback from technician"
"100001077","2024-10-18 13:20:48","MX6070N","L4-12","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100001076","2024-10-18 13:15:22","MX6070N","E7-03","Bishram","Reza Farhadi","Reliable Copier","Suggestions made, waiting for update from technician"
"100001075","2024-10-18 12:41:39","MX5071","Not connecting to network","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100001074","2024-10-18 12:36:59","MX6071","F2-66 and kicks out toner","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100001073","2024-10-16 13:01:59","MX3071","U2-74","Bishram","Eddie Rakowski","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100001072","2024-10-08 16:43:18","MX3571","MFP asking to load A3 paper when printing 11x17","Bishram","Rui Gomes","OT Group","Case closed"
"100001071","2024-10-08 13:12:34","MX5071","Grey background second side DSPF, E6-10","Bishram","Julien Vachon","OT Group","Case closed"
"100001070","2024-10-08 13:05:09","MXM3570","Intermittently, section of scanned image from DSPF blurred","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100001069","2024-10-08 12:24:16","BP70M55","Light output","Bishram","Mark Evans","OT Group","Suggestions made, waiting for update from technician"
"100001068","2024-10-07 16:01:16","BP70M36","fuser belt coating stripped off both ends;","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Warranty in Process, waiting for update"
"100001067","2024-10-07 09:26:33","BP70C45","E7-11; wanted to confirm process to do warranty on CCD","Brian","John Bozsoki","ECS Digital Solutions","Case closed"
"100001066","2024-10-04 14:24:06","BP70C36","Intermittent noise when using DSPF","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100001065","2024-10-04 11:51:29","MXB476WH","fails sending faxes longer than a couple of pages; may be VoIP, but not sure; sending PC fax","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001064","2024-10-03 16:19:47","MX3071","When entering scan mode, machine enters TEL mode and will not perform scan function.","Bishram","Dale Bowers","Wyatt Image Solutions","Case closed"
"100001063","2024-10-03 16:12:05","BP70C45","E7-11","Bishram","Dan Sperti","ECS Digital Solutions","Case closed"
"100001062","2024-10-01 15:38:23","MXB427W","can't get 2 factor authentication to work on gmail","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"100001061","2024-09-30 11:00:06","MX3070N","C1PFD, then P_ON jams; sensor checks OK; replaced PCU same issue","Brian","Parvaj Singh","Eulix Digital Printers","Suggestions made, waiting for update from technician"
"100001060","2024-09-24 11:23:20","BPC535WD","unable to print anything other than test page","Brian","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001059","2024-09-24 11:21:47","BP70M55","machine locks up; plugged into same outlet with an MXB557P","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001058","2024-09-24 11:20:26","MX7040N","close front door of folder; replaced FN22 PWB in May, worked until last week;","Brian","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100001057","2024-09-20 18:23:03","MXB376WH","Tray 1_1st and MFT_1st jams; PPD2 does not change state in 30-1; replaced PCU and PPD2; same","Brian","Dean Unger","Copymate Business Machines Inc.","Case closed"
"100001056","2024-09-20 13:29:01","MXB455W","Unable to print, unable to do any internal prints 22-6 etc","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001055","2024-09-20 09:27:34","MX4070V","E7-A7","Bishram","Brian Hunter","OT Group","Case closed"
"100001054","2024-09-13 14:18:10","MX3071","U2-74, L8-20","Bishram","Wayne Franklin","Office Innovations Inc.","Case closed"
"100001053","2024-09-13 11:32:13","BP70C36","E6-10, E6-14, E6-11","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001052","2024-09-12 12:21:15","MX3570N","Unable to do two sided, single side works","Bishram","Michael Lotter","Office Imaging Inc.","Case closed"
"100001051","2024-09-11 10:48:22","BP70C55","""Sending data while printing"" tab not appearing when in copy mode","Bishram","Jacson Lucas","Advanced Business Imaging","Case closed"
"100001050","2024-09-11 09:56:13","MX3071","Issue sending long distance on Voip system","Bishram","Julien Vachon","OT Group","Case closed"
"100001049","2024-09-10 12:01:43","MX3071","Intermittently freezing, please wait","Bishram","Mike Fairlie","Fusion Managed Services","Suggestions made, waiting for update from technician"
"100001048","2024-09-09 10:14:20","BPB540WR","E7-21 out of box","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100001047","2024-09-04 16:32:25","MXM4070","H4-00, did firmware and reset, now FUSER jam, fuser does not warm up","Brian","Stephen Chaput","Top Office Products","Case closed"
"100001046","2024-08-29 14:42:07","MX7040N","primary transfer blade keeps flipping, even after replacing the assembly","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001045","2024-08-29 12:10:52","MX7081","black screen (recoverable by reboot), won't accept FW update (but recognizes file)","Brian","David Toth","NextGen Automation","Case closed"
"100001044","2024-08-27 12:52:46","BP70M90","mottled image bottom third of image, towards front of machine; dirty environment","Brian","Stephen Chaput","Top Office Products","Case closed"
"100001043","2024-08-22 08:19:30","MX3050V","does not wake up from sleep unless you cycle the power","Kenny","Abin George","Office Xpress Inc","Suggestions made, waiting for update from technician"
"100001042","2024-08-21 16:19:13","MXM905","F2-33, copies are OK","Brian","David Toth","NextGen Automation","Case closed"
"100001041","2024-08-21 11:52:26","BP70C65","L4-06","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001040","2024-08-16 12:33:52","MXM7570","H3-00 after rebuild","Brian","Rob Isleifson","Local Business Products","Suggestions made, waiting for update from technician"
"100001039","2024-08-15 12:34:30","MX4070V","Skewed images from DSPF and glass","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100001038","2024-08-14 15:11:22","MX3571","C1-40","John","Claude Francoeur","Systemes de Bureautique SBM Inc.","Case closed"
"100001037","2024-08-14 12:32:02","MXB467F","Fax can't send but can receive.","John","Salah Eddine Benali","BUROCOM Équipement Bureautique","Suggestions made, waiting for update from technician"
"100001036","2024-08-13 13:08:19","MX3570N","E7-A7","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100001035","2024-08-13 12:16:37","BP70M36","E7-21","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100001034","2024-08-13 09:31:13","BPB540WR","MFP has pulled all dv after 400 images. tech replaced the dv and drum assembly same issue","Kenny","Vincent Cheeseman","Workplace Essentials Ltd.","Case closed"
"100001033","2024-08-12 14:12:50","BP70C36","Machine dead","John","Dallas Nicholson","Office Innovations Inc.","Solution provided, waiting for update from technician"
"100001032","2024-08-09 15:57:03","MXB376W","Lines","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100001031","2024-08-09 15:45:43","MX6071","Pausing/slow when copying in color only","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100001030","2024-08-09 15:42:26","MX4070N","E7-27","Bishram","Parvaj Singh","Eulix Digital Printers","Case closed"
"100001029","2024-08-09 15:38:11","MX7580N","ICU_REQ","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100001028","2024-08-09 10:49:54","MX3050V","C1PFD JAM; asked about CCE1935 and actuator spring","Brian","Wayne Pelley","Hi-Tech Business Systems Ltd.","Suggestions made, waiting for update from technician"
"100001027","2024-08-06 17:21:49","MX3071","E6-11, not allowing 2 sided copies","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100001026","2024-08-02 13:04:35","MX3051","doesn't wake up to print after machine was moved","Brian","Scotty Cummings","Lasalle Business Machines","Suggestions made, waiting for update from technician"
"100001025","2024-08-02 10:31:50","MX5071","intermittent lines on prints; lines appear to be written rather than pitch lines or process defects","Brian","Keith McNab","Lasalle Business Machines","Case closed"
"100001024","2024-08-01 16:41:24","MX6240N","Missing black. F2-64, C4-20","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100001023","2024-08-01 14:17:09","MXM3571","print jobs stuck in queue; resetting machine releases but locks up again","Brian","Dennis Cioban","Kancho Office Equipment Ltd.","Updated by field technician"
"100001022","2024-08-01 12:54:50","BP70C31","can't get into admin; tray 2 defaulted to 2-sided output","Brian","David Toth","NextGen Automation","Case closed"
"100001021","2024-08-01 10:50:33","MX3071","L4-03","Brian","Kevin Keenan","NextGen Automation","Suggestions made, waiting for update from technician"
"100001020","2024-07-31 14:03:15","MX7580N","PDPPD2 jams in MXRB12","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001019","2024-07-31 11:58:49","MX3071","Machine not powering up","John","Dale Bowers","Wyatt Image Solutions","Case closed"
"100001018","2024-07-31 11:19:47","MX3071","Please wait, re-booting","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100001017","2024-07-30 16:45:06","BP50C36","E7-20","Bishram","Larry Ramos","Sharp Electronics of Canada Ltd.","Case closed"
"100001015","2024-07-26 16:20:01","MX5050N","F2-67","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100001014","2024-07-26 11:48:54","MX8081","Machine dead/ No power","John","Reynald Brisson","Advanced Business Imaging","Suggestions made, waiting for update from technician"
"100001013","2024-07-25 13:58:35","BP70M36","Freezing after boot up. Fans turning, fuser hot","Bishram","Julien Vachon","OT Group","Case closed"
"100001012","2024-07-23 14:46:19","MX3071","Intermittent E7-93","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100001011","2024-07-23 11:06:17","MX3051","U2-74, after firmware update; resettable by the customer","Brian","David Toth","NextGen Automation","Case closed"
"100001010","2024-07-19 13:39:07","MX3050N","Not powering up","Bishram","Dale Bowers","Wyatt Image Solutions","Case closed"
"100001009","2024-07-19 12:26:37","BP70C31","Apple Products not printing when supplies are low","John","Philip Letto","Modern Business Equipment","Suggestions made, waiting for update from technician"
"100001008","2024-07-19 12:11:53","MX7580N","When the trimmer bin is full and the bin gets emptied it does not reset.","John","Jason Vasseur","Office Xpress Inc","Suggestions made, waiting for update from technician"
"100001007","2024-07-17 17:00:40","MX3070N","Not displaying ""ver"" when double tapping home button","Bishram","Lucas Tom","Success Office System","Case closed"
"100001006","2024-07-17 10:44:34","MX6071","Close toner cover door message/E7-29","John","Reynald Brisson","Advanced Business Imaging","Suggestions made, waiting for update from technician"
"100001005","2024-07-16 15:08:40","BP50C31","E7-22","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100001004","2024-07-15 11:39:44","BP70M65","Unable to adjust voids","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100001003","2024-07-12 12:06:50","BP70C55","colour scans have black lines on the lead and trail edge; monochrome does not","Brian","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100001002","2024-07-12 10:09:32","MXC428F","940","Bishram","Adina Teslaru","Cornwall Business Machines","Case closed"
"100001001","2024-07-10 12:59:17","BPC545WD","spring pin from separation roll shaft in DF missing, also missing on another machine","Brian","Leroy Friesen","Office Innovations Inc.","Warranty in Process, waiting for update"
"100001000","2024-07-09 11:51:03","MXFN22","FNS203_N,FNS101_N, F0-47","Bishram","Magdy Botrous","OT Group","waiting for confirmation from technician"
"100000999","2024-07-08 11:59:29","BPC535WD","Trail edge skew from engine","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000998","2024-07-08 11:51:23","MX4071","Intermittent ""please wait"", taking long time to boot up","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000997","2024-07-05 15:11:54","BP70C55","C1-20","Bishram","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000996","2024-07-05 10:04:36","MX3051","U2-74","Brian","Alain Bisson","Équipement de Bureau Demers","Suggestions made, waiting for update from technician"
"100000995","2024-07-04 16:17:26","BPFN14","FNRMDLT_N jam","Bishram","John Grikes","Near North Business Machines","Case closed"
"100000994","2024-07-04 15:20:59","MX3571","ICU-M error during a firmware update","Brian","Drake Pencoff","Wilson's Business Solutions","Updated by field technician"
"100000993","2024-07-03 11:37:35","BPB540WR","U1-01","Bishram","Avery Ross","Rival Office Solutions Inc","Case closed"
"100000992","2024-07-03 11:17:27","MXB376W","E7-11, E7-14 errors","Bishram","Mark Sisnett","Near North Business Machines","Case closed"
"100000991","2024-07-02 14:11:04","BP70C31","wanted to know if com10 envelope was selectable for tray 1","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Case closed"
"100000990","2024-07-02 11:09:51","MX7500N","Intermittently no Power","Bishram","Mike Boomhouer","OT Group","Case closed"
"100000989","2024-07-02 09:59:11","BP70C55","U5-16","Bishram","Stephen Black","Wyatt Image Solutions","Case closed"
"100000988","2024-06-26 16:56:39","BPRB10","'Close center cover"" error","Bishram","Wayne Pelley","Hi-Tech Business Systems Ltd.","Case closed"
"100000987","2024-06-26 16:24:15","MXC300W","Re-booting every few pages","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000986","2024-06-26 16:19:42","BP70C31","POD1_N, FPND jams","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000985","2024-06-26 15:36:30","MX3070V","Intermittent H4-02","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000984","2024-06-25 11:30:35","BP70C55","F2-40","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000983","2024-06-18 12:37:54","MX6071","FN29, intermittent FNRMDLT_N","Brian","Victor Attas","Direct Office Solutions Inc.","Suggestions made, waiting for update from technician"
"100000982","2024-06-17 15:19:49","BP70C36","setting up access point, can't find password for SSID","Brian","Mike Hartin","OT Group","Case closed"
"100000981","2024-06-17 14:59:12","BP70C31","c1-10, swapped drum, dev, checked mc pwb spring contact","Brian","Wayne Pelley","Hi-Tech Business Systems Ltd.","Suggestions made, waiting for update from technician"
"100000980","2024-06-14 17:12:38","BP70C31","E7-79 but machine still works","Bishram","Wayne Pelley","Hi-Tech Business Systems Ltd.","Suggestions made, waiting for update from technician"
"100000979","2024-06-07 12:27:16","BP70C31","New BP machine acting erratically,","Kenny","Riad Adel Nadjaoui","Advanced Business Imaging","waiting for feedback from technician"
"100000978","2024-06-05 17:04:37","BP70M65","C1-20","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000977","2024-06-05 10:05:15","BP70C31","E7-20","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000976","2024-06-04 12:33:26","MXC300W","F2-23","Bishram","Ray Burrows","OT Group","Suggestions made, waiting for update from technician"
"100000975","2024-05-31 12:23:31","BP70C31","U1-01","John","Denis Vandal","Buropro Citation Inc.","Warranty in Process, waiting for update"
"100000974","2024-05-31 11:49:21","MXB476W","Does the MXB455W fuser work in this model?","Brian","Frank Weidlich","Performance Office Solutions","Case closed"
"100000973","2024-05-31 11:43:29","MX3071","C4-20","Brian","Frank Weidlich","Performance Office Solutions","Suggestions made, waiting for update from technician"
"100000972","2024-05-30 14:27:43","MXM3571","locking up","Brian","Kevin Crowe","All Office Machines","Case closed"
"100000971","2024-05-30 12:01:13","MX3050N","Lines on images after replacing PCU to resolve a reocuuring L4-18 issue and colour offset","Brian","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000970","2024-05-29 14:40:42","MXB427W","unable to get scann to email to work","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"100000969","2024-05-29 12:40:41","MXB427W","611.35 and replace image cartridge; replaced image cartridge, still getting error","Brian","Larry Ramos","Sharp Electronics of Canada Ltd.","Case closed"
"100000968","2024-05-28 15:24:47","MX3051","L4-17","Brian","Brian Sommerville","Innov8 Digital Solutions Inc.","Case closed"
"100000967","2024-05-28 14:27:08","MXM5070","rebooting","Brian","Robert Roy","OT Group","Suggestions made, waiting for update from technician"
"100000966","2024-05-28 10:29:39","MXM905","POIND_N only on duplex","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000965","2024-05-23 13:53:39","MXC304WH","E7-93, now machine not booting up","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000964","2024-05-14 15:31:58","MX3071","can't get into admin settings, won't print 22-6","Brian","Russell Melnychuk","Innov8 Digital Solutions Inc.","Case closed"
"100000963","2024-05-09 17:05:48","BPB540WR","RSPF skewing on 2nd side only","Bishram","Mark Sisnett","Near North Business Machines","Case closed"
"100000962","2024-05-08 15:37:34","BP70M75","F2-64","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000961","2024-05-07 16:10:58","MX3071","Remove paper from upper tray message.","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000960","2024-05-07 14:37:36","MXM565N","Random ""Please wait"" messages","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000959","2024-05-07 11:36:23","BP70M31","F2-78","Bishram","Jefin Jose","Office Imaging Inc.","Case closed"
"100000958","2024-05-06 15:58:03","MXC428F","experiencing a cycling reboot issue.","Brian","Eric Charron","Cornwall Business Machines","Suggestions made, waiting for update from technician"
"100000957","2024-05-06 14:05:47","BP70M45","F2-64, already replaced DV unit, open and close door machine tones up","Brian","Nick Brar","Com Pro Business Solutions Ltd.","Suggestions made, waiting for update from technician"
"100000956","2024-05-06 11:41:49","MX3051","Not waking up from sleep mode","Bishram","Scotty Cummings","Lasalle Business Machines","Suggestions made, waiting for update from technician"
"100000955","2024-05-06 10:39:42","MX3071","C4-00","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000954","2024-05-03 12:09:35","BP50C26","POD3_N","Bishram","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000953","2024-05-01 15:33:57","MXC300W","E7-11on two units","Bishram","Saroj Majhi","Eulix Digital Printers","Case closed"
"100000952","2024-05-01 11:36:50","MXM2630","F2-40","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000951","2024-04-30 17:08:18","MX3071","U2-74 and L8-20","Bishram","Eddie Rakowski","Innov8 Digital Solutions Inc.","Case closed"
"100000950","2024-04-30 12:34:26","MX3071","Please wait when accessing system settings or when trying to print 22-6","Bishram","Jim Morton","NextGen Automation","Case closed"
"100000949","2024-04-29 12:46:51","MX5071","Faded bands approx. every 3 inches","Bishram","Nelson Stowe","Office Imaging Inc.","Case closed"
"100000948","2024-04-26 10:32:42","MX4071","Skewed prints/scans","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000947","2024-04-25 16:59:01","MX4070V","CQ and not printing internal test patterns or 22-6, 23-2","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000946","2024-04-25 13:15:10","BP70C36","E7-03","Bishram","Brittain Empson","NextGen Automation","Suggestions made, waiting for update from technician"
"100000945","2024-04-23 12:16:38","BP70C45","Customer wants printed images to be ""whiter"" than normal","Bishram","Tom Difrancesco","Direct Office Solutions Inc.","Case closed"
"100000944","2024-04-22 16:13:05","MX5071","Fax report jamming. Not jamming when printing or copying","Bishram","Mike Hartin","OT Group","Suggestions made, waiting for update from technician"
"100000943","2024-04-19 12:11:38","MX8090N","F1-90, close right door message","Brian","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000942","2024-04-18 12:56:01","MXB455W","Machine keeps losing developer over a 2 week period; replaced DV, DV unit and drum multiple times","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Updated by field technician"
"100000941","2024-04-18 11:03:41","BP70M55","tray 1, 2 and 3 letter size paper comes up as 8 1/2 x 13 1/2","Brian","Brian Hunter","OT Group","Case closed"
"100000940","2024-04-17 16:07:32","BPB540WR","E7-21","Brian","Nick Brar","Com Pro Business Solutions Ltd.","Case closed"
"100000939","2024-04-12 13:05:04","MX2640N","machine disabled. ""Contact administrator"" error","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000938","2024-04-12 12:52:56","MX3070V","Paper folding only when duplexing in copy or print modes.","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000937","2024-04-09 15:37:42","MX6240N","L4-18","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000936","2024-04-09 14:59:34","MX4141N","Freezing with Logo appearing","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100000935","2024-04-05 14:38:27","MX5071","E7-93","Brian","Mark Evans","OT Group","Case closed"
"100000934","2024-03-26 15:04:22","MX6071","C4-00, replaced PTC and TC PWB","Brian","David Toth","NextGen Automation","Suggestions made, waiting for update from technician"
"100000933","2024-03-25 16:12:59","MX3070N","Various SPPD jams, First page of images fed from DSPF shifting to the right","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100000932","2024-03-22 13:43:27","MX6070V","Blurry copies and scans, print ok","Bishram","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000931","2024-03-22 13:30:00","MX3070N","E7-14 then E7-11","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100000930","2024-03-20 14:43:47","MX6240N","Intermittent H4-01","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000929","2024-03-20 13:41:25","MXB376W","No display","Bishram","Frank Weidlich","Performance Office Solutions","Case closed"
"100000928","2024-03-20 12:10:32","MX3050V","U2-74","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000927","2024-03-20 11:13:28","BP70C36","Please wait and rebooting cycling","Bishram","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000926","2024-03-20 10:33:22","MX6071","U2-74, E7-C3","Bishram","Serena Layton","Rival Office Solutions Inc","Case closed"
"100000925","2024-03-18 23:09:12","MXC300W","F2-66","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000924","2024-03-15 12:57:17","MX7580N","P_FPFD_N2 jams, only with Letter size paper. Letter R, legal and ledger all are OK.","Brian","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000923","2024-03-08 13:54:59","MXC301W","RSPF not reversing originals when duplex copying","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000922","2024-03-07 15:50:01","MXM5071","Unable to access machine. Machine under control. Codes not working","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000921","2024-03-07 15:13:37","MX5070V","Cyan dev pull","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000920","2024-03-07 11:08:50","MX5070N","C1-01","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100000919","2024-03-06 17:19:30","MX3050V","Screen cannot be used in certain parts. (Middle section)","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000918","2024-03-06 17:16:32","BPB550WD","Multiple feeding from DSPF","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000917","2024-03-06 13:58:56","MXC300W","Unable to set up gmail SMTP","Bishram","Rui Gomes","OT Group","Case closed"
"100000916","2024-03-05 17:35:07","MX4071","not sending/receiving faxes","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000915","2024-03-05 15:15:02","MXFN19","FED_S, FHS_S","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000914","2024-03-04 11:19:50","BP70C45","New machine not powering on at customer after several days (Second one)","John","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000913","2024-02-29 11:11:55","MX3571","Light black","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000912","2024-02-23 17:21:35","MXB355W","F6-00","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000911","2024-02-23 10:24:17","BP50C26","Not shifting on BPTU10","Bishram","Dan Sperti","ECS Digital Solutions","Case closed"
"100000910","2024-02-22 14:57:16","BP70C45","fuser belt damage and noise; 6-8 shows that meandering adjustment is OK. Fuser 40 days old","Brian","Laurie Fuchihara","Fort McMurray Copiers Ltd.","Warranty in Process, waiting for update"
"100000909","2024-02-21 19:39:31","MXM1055","L4-14","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000908","2024-02-21 19:32:47","BP70C31","APPD1_N, POd3_N jams","Bishram","David Domagala","Sharp Electronics of Canada Ltd.","Suggestions made, waiting for update from technician"
"100000907","2024-02-14 15:57:30","MX7580N","Y image registration off.  DATA_SUB_Y_F_all_width 42 error","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000906","2024-02-13 14:26:06","BP70C36","Intermittent touchscreen lockups; firmware update went to 99% then stopped","Brian","Perry Gill","Fort McMurray Copiers Ltd.","Case closed"
"100000905","2024-02-13 10:41:31","MX2640N","White voids in paper travel direction","John","Shubhdeep Singh","Top Office Products","Case closed"
"100000904","2024-02-09 14:27:38","MXM3050","Maintenance required popping up even though all consumables replaced and zeroed.","Bishram","Bruce Watson","Office Connection","Case closed"
"100000903","2024-02-09 12:14:24","BPB540WR","Problem receiving faxes on VOIP line - Intermittent.","John","John Grikes","Near North Business Machines","Suggestions made, waiting for update from technician"
"100000902","2024-02-08 07:51:52","BP70C36","MFP will not boot, faint Sharp logo on display","Kenny","Ed Newhook","Modern Business Equipment","Additional details requested, waiting for update  from technician"
"100000901","2024-02-07 12:51:51","MX3050N","A0-01","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100000900","2024-02-06 15:51:43","MX4071","Slow to respond to Op panel inputs, freezing, U2-40, U2-41, E7-93, PPD2_PRI Jam in history","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000899","2024-02-06 15:06:05","MX3071","Unable to print from Microsoft Surface","Bishram","Dan Sperti","ECS Digital Solutions","Case closed"
"100000898","2024-02-01 13:52:41","BPFN11","Front to rear stacking issue - intermittent.","John","Vladimir Radushev","CIP Office Technology","Updated by field technician"
"100000897","2024-01-31 10:30:13","BP50C31","intermittent poor scanning colour registration, blue background. reboot MFP and all is well. E7-11","Richard","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000896","2024-01-30 16:09:44","MX5071","Double sided Copies/Scans have yellow background on second side.","John","Michel Lafond","M5 Digital Product Ltd.","Updated by field technician"
"100000895","2024-01-30 14:21:25","MX8081","toner on edge of lead edge of paper, cleaning resolved temporarily, but problem returned","Brian","Ronnel Jumalon","CIP Office Technology","Suggestions made, waiting for update from technician"
"100000894","2024-01-30 14:02:40","BP70C31","resolution changes to default when programmed scan job is used, with authentication enabled","Brian","David Toth","NextGen Automation","Case closed"
"100000893","2024-01-30 12:06:16","BP70C31","wanted pantone files, info","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Case closed"
"100000892","2024-01-26 15:33:40","MX6070N","H4-02 after installing newly rebuilt fuser","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000891","2024-01-25 17:48:25","BP70C45","No power,  E7-11, E7-14 after replacing DC PWB","Bishram","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000890","2024-01-24 16:26:47","MXC428F","Randomly, when scanning, panel indicates ""cancelling""","Bishram","Dimitri Boisclair","Cornwall Business Machines","Suggestions made, waiting for update from technician"
"100000889","2024-01-24 15:34:44","MXFN29","FIN_ERR","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000888","2024-01-22 15:27:46","MXB455W","F2-78 and E7-20, replaced drum and DV, same","Brian","Dinh Ho","Com Pro Business Solutions Ltd.","Case closed"
"100000887","2024-01-22 14:40:17","MXB455W","E7-03; replaced HDD, eMMC, MFP at different times to resolve, keeps returning","Brian","Vladimir Radushev","CIP Office Technology","Suggestions made, waiting for update from technician"
"100000886","2024-01-19 10:32:31","MX3071","E7-61; replaced SCN-MFP, no change","Brian","Clay Guthrie","CIP Office Technology","Suggestions made, waiting for update from technician"
"100000885","2024-01-18 15:47:25","MX5071","Registration off","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100000884","2024-01-18 15:05:10","MX6070N","F2-41","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000883","2024-01-18 12:53:50","MXM6570","HR web turns in SIM, not during operation","Brian","Wayne Pelley","Hi-Tech Business Systems Ltd.","Suggestions made, waiting for update from technician"
"100000882","2024-01-16 15:42:40","MXFN29","FNRMDLT_N jam","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000881","2024-01-16 11:21:21","MXC507F","background on back of page for first couple of prints after machine has been sitting for awhile","Brian","Perry Gill","Fort McMurray Copiers Ltd.","Case closed"
"100000880","2024-01-15 16:20:05","MX5070N","F2-64","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000879","2024-01-15 15:12:20","MXB455W","E7-10, E7-11","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000878","2024-01-15 13:25:20","MX3571","U2-74","Brian","Steven Mymryk","Wilson's Business Solutions","Case closed"
"100000877","2024-01-12 12:23:31","MX7081","Registration off, error when performing 50-22","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000876","2024-01-12 11:21:22","BP70C31","""Remove paper from upper tray"" message","Bishram","Bruce Watson","Office Connection","Case closed"
"100000875","2024-01-10 11:35:13","BPB540WR","E7-21","John","Maxime Fortier","Systemes de Bureautique SBM Inc.","Warranty in Process, waiting for update"
"100000874","2024-01-08 15:58:17","MXM4071","Black screen, not booting up, fans on","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000873","2024-01-08 15:42:54","MXM6071","F1-20, F1-40","John","Reynald Brisson","Advanced Business Imaging","waiting for confirmation from technician"
"100000872","2024-01-05 13:49:26","BPFN14","Saddle stitch position off","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000871","2024-01-05 10:27:59","BP70C31","Noisy Fuser unit - New out of the box - Warranty claim","John","Harold Lavoie","BUROCOM Équipement Bureautique","Case closed"
"100000870","2024-01-04 16:15:06","MXC300W","F2-25","Bishram","Rob Leary","OT Group","Suggestions made, waiting for update from technician"
"100000869","2024-01-04 15:35:33","MXM4071","F2-78","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000868","2024-01-04 14:33:20","MXM6071","L4-16 error","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000867","2024-01-03 14:06:31","BP70M31","F2-40 - Brand new machine out of the box","John","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000866","2024-01-03 11:40:32","MX5070V","""Replace developer unit K""","Bishram","Dale Bowers","Wyatt Image Solutions","Case closed"
"100000865","2024-01-02 17:10:25","MXFN27N","Noisy and F1-15, F1-18 errors","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000864","2023-12-22 13:59:49","BP70C45","Not waking up from sleep mode after installing 3.03Q firmware","Bishram","Brody Glover","Sandtronic Business Systems","Case closed"
"100000863","2023-12-22 13:48:06","MX4141N","Replace waste toner container error even though its new.","Bishram","John Bozsoki","ECS Digital Solutions","Suggestions made, waiting for update from technician"
"100000862","2023-12-22 13:34:56","MX3140N","E7-93","Bishram","Doug Mccallum","Innov8 Digital Solutions Inc.","Solution provided, waiting for update from technician"
"100000861","2023-12-22 12:47:04","MX3571","Machine repeatedly sucking black dev only","Bishram","Doug Mccallum","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100000860","2023-12-22 11:56:21","MXC357F","No connecting to LAN network.","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000859","2023-12-22 11:47:33","MX3071","Not responding and U2-40","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000858","2023-12-22 11:37:27","MX3570N","E7-80, E7-90 errors.","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000857","2023-12-21 15:23:25","MXM6071","F2-40","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000856","2023-12-21 15:17:46","MX3071","C1PFD jams","Bishram","Frank Weidlich","Performance Office Solutions","Case closed"
"100000855","2023-12-21 15:09:03","BP70C65","Scan to e-mail, pdf comes out blank with ""insufficient data for an image"" message","Bishram","Salem Seid","Wilson's Business Solutions","Case closed"
"100000854","2023-12-21 11:05:58","BP70C31","Machine noisy out of the box - Warranty Claim # 101951","Claude","Jean-Marc Deveault","Systemes de Bureautique SBM Inc.","Warranty in Process, waiting for update"
"100000853","2023-12-20 16:42:21","MXM2651","F2-40","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000852","2023-12-20 16:35:31","MXB476WH","L4-14","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000851","2023-12-20 16:13:01","MX6580N","Cyan background","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000850","2023-12-18 15:50:47","BP70C45","Sharpdesk not working","Bishram","Lakshay Dhingra","Innov8 Digital Solutions Inc.","Suggestions made, waiting for update from technician"
"100000849","2023-12-18 15:43:09","MX3071","L4-17","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000848","2023-12-18 14:49:49","BP70C31","Image quality issue","Bishram","Terry Saunders","NextGen Automation","Suggestions made, waiting for update from technician"
"100000847","2023-12-15 12:36:30","MXC304WH","Magenta background","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000846","2023-12-15 10:43:00","MXB376WH","random network disconnection","Bishram","John Grikes","Near North Business Machines","Solution provided, waiting for update from technician"
"100000845","2023-12-14 16:19:29","MX6071","SPPD2 Jams, ""Please check original size. Job is cancelled"" errors","Bishram","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000844","2023-12-14 16:17:01","MX7081","Operational panel not responding","Bishram","Dale Bowers","Wyatt Image Solutions","Case closed"
"100000843","2023-12-14 15:23:14","MXM365N","POD1 jam","Bishram","Nelson Stowe","Sharp Electronics of Canada Ltd.","Case closed"
"100000842","2023-12-12 16:47:20","MX3071","C4-20","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000841","2023-12-12 14:01:27","BP70C31","2nd machine, DSPF tray broken, new machine out of the box - warranty claim #2","John","Yvan Bolduc","Buropro Citation Inc.","Case closed"
"100000840","2023-12-12 13:53:27","BP70C31","DSPF tray broken, new machine out of the box - warranty claim","John","Yvan Bolduc","Buropro Citation Inc.","Case closed"
"100000839","2023-12-12 12:30:12","MXM5071","F2-74 error","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000838","2023-12-12 12:12:23","MX3051","dropping yellow developer; changed dev, came back","Brian","Rob Isleifson","Local Business Products","Suggestions made, waiting for update from technician"
"100000837","2023-12-11 17:11:23","MXC304WH","goes offline; rebooting reconnects","Brian","Ronnel Jumalon","CIP Office Technology","Case closed"
"100000836","2023-12-11 16:46:01","MX2615N","C4-00","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000835","2023-12-11 16:28:04","MX4111N","Needs TLS 1.2","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000834","2023-12-11 16:25:44","MXM1206","Slow printing - multiple units","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000833","2023-12-11 16:04:57","MX6070V","Dev pull","Bishram","Dale Bowers","Wyatt Image Solutions","Case closed"
"100000832","2023-12-11 14:48:59","MX3070N","broke EEPROM trying to remove from SCN-MFP PWB","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Updated by field technician"
"100000831","2023-12-11 11:16:28","MX5071","Freezing","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000830","2023-12-11 11:12:04","MXM365N","E7-11","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000829","2023-12-11 10:09:01","MX2610N","Intermittent E7-A0","Bishram","Scotty Cummings","Lasalle Business Machines","Suggestions made, waiting for update from technician"
"100000828","2023-12-08 13:34:47","MX7040N","Green light flashing on op panel, no fans, motors turning, no lights on PWB's","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000827","2023-12-07 14:06:02","MX3571","Unable to print using Airprint","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000826","2023-12-07 11:24:51","MX3571","L4-16 and noise","John","Sylvain Bouchard","Buropro Citation Inc.","Suggestions made, waiting for update from technician"
"100000825","2023-12-06 19:41:40","MX7081","new install coding out , H4-02, suspect power as this was fine in set up","Kenny","Jason Vasseur","Office Xpress Inc","Case closed"
"100000824","2023-12-06 19:34:52","MXM5071","L4-02 /L4-09 error codes. warranty parts as per Shawn Cahil. I have asked Ed for the 22-6 and 23-2","Kenny","Ed Newhook","Modern Business Equipment","Updated by field technician"
"100000823","2023-12-06 19:08:38","MXC304WH","F2-66; after cleaning and running 25-1 toner appears to dispense correctly","Brian","Brody Glover","Sandtronic Business Systems","Case closed"
"100000822","2023-12-06 15:35:41","MX3071","Fuser noise","John","Denis Beaulieu","Équipement de Bureau Demers","Suggestions made, waiting for update from technician"
"100000821","2023-12-06 11:19:46","MX5070N","C4-20","Bishram","Mike Hartin","OT Group","Suggestions made, waiting for update from technician"
"100000820","2023-12-06 10:59:02","MX5071","H2-02 error","Bishram","Scotty Cummings","Lasalle Business Machines","Case closed"
"100000819","2023-12-05 15:43:38","MX3050N","E7-90","Bishram","Domenic Macina","Eulix Digital Business Solutions","Case closed"
"100000818","2023-12-05 14:58:11","MX7040N","U2-00","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000817","2023-12-05 14:10:21","BP70C31","How to import address book from Xerox. How to set up airprint","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000816","2023-12-05 12:44:06","MX5070N","Black screen","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000815","2023-12-04 11:10:21","MX5071","F2-64","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000814","2023-12-01 14:29:07","MXC407F","Error 284.11","Brian","Jason Buck","CIP Office Technology","Case closed"
"100000813","2023-12-01 11:31:40","BP70C36","FNPS1_S, FNM10, F1-04","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100000812","2023-12-01 11:21:32","MXM5071","L3-00, PRI_JAM, P_ON(escalated call)","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100000811","2023-11-30 15:39:46","MXM465N","How to reset admin password","Bishram","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000810","2023-11-30 14:39:48","MX3640N","Blurred/stretched on text","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000809","2023-11-30 13:29:45","BP70C55","LDAP not working","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100000808","2023-11-29 15:51:59","BP70C36","noisy LSU out-of-box","Brian","Leroy Friesen","Office Innovations Inc.","Warranty in Process, waiting for update"
"100000807","2023-11-29 11:14:34","MXM3070","Op panel not showing numeric keypad for account control. How change inbound routing from TIFF to PDF","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000806","2023-11-29 10:57:27","MX3070N","E7-80,E7-90","Bishram","Bruce Watson","Office Connection","Case closed"
"100000805","2023-11-28 16:53:05","MXB467F","ADF jamming","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000804","2023-11-28 16:30:27","BP70C55","Smudging","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000803","2023-11-28 16:19:27","MXB376WH","Unable to send/receive faxes","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000802","2023-11-27 15:17:31","MXB376WH","ADF frame broken at install","Claude","Yanick Dumont","Bureautech","Case closed"
"100000801","2023-11-27 11:49:35","MX3051","E7-22","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000800","2023-11-27 11:05:14","MXM365N","machine doesn't boot; far left LED is only one lit on the MFP PWB","Brian","Jace Hykaway","Office Innovations Inc.","Case closed"
"100000799","2023-11-24 14:28:07","MXM6071","drops off network; replacing SCN-MFP but noticed heat sink missing off new board","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Updated by field technician"
"100000798","2023-11-23 16:39:09","MX5071","First page of stapled set not stapling","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000797","2023-11-23 15:53:31","MX3070N","C4-20","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000796","2023-11-23 09:13:47","MX8081","Bennet Jones Issues with some Machines.","Claude","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Updated by field technician"
"100000793","2023-11-22 14:48:54","MX5070N","U2-80","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000792","2023-11-22 14:39:35","MXB428F","Inquiring on how to set up scan to network folder","Bishram","Kostas Toufexis","Better Office Equipment","Case closed"
"100000791","2023-11-22 09:03:01","MXB427PW","The model of the machine is MXB427PW, the serial number is 460124210HXPY. 
Install date was Septembe","Claude","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000790","2023-11-21 15:01:23","MX4071","L4-18","Bishram","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000789","2023-11-21 11:46:24","MXB376W","E7-93","Bishram","Jing Liu","Sharp Electronics of Canada Ltd.","Case closed"
"100000788","2023-11-20 14:46:35","MX4070N","A0-06","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000787","2023-11-16 12:13:49","MX6050N","H3-02","John","Scotty Cummings","Lasalle Business Machines","Suggestions made, waiting for update from technician"
"100000786","2023-11-15 18:49:56","BP50C31","dead machine after power outage. Blinking yellow light","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100000785","2023-11-15 16:18:53","BP70C36","How to install Cloud Connectors using the Application Portal","John","Matthew Drew","Fusion Managed Services","Case closed"
"100000784","2023-11-15 13:13:25","MX3070N","Black screen/not booting","John","Parvaj Singh","Eulix Digital Printers","Suggestions made, waiting for update from technician"
"100000783","2023-11-15 12:42:57","BP70C45","Dead DC PWB, AC fuse burnt. Need Warranty replacement","John","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000782","2023-11-15 11:04:21","BP70M36","Intermittent jams FNSFT_M and FNRMDLT_M","John","Matthew Drew","Fusion Managed Services","Case closed"
"100000781","2023-11-14 16:33:11","MX3071","After domain name cahnge, no longer able to scan to folder","Brian","Jared Giesbrecht","Office Innovations Inc.","Suggestions made, waiting for update from technician"
"100000780","2023-11-14 14:18:12","MX3070V","Black screen/no backlight","John","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000779","2023-11-14 11:48:42","MX3571","U2-74","John","Ghislain Labelle","Servi-Tek Inc.","Case closed"
"100000778","2023-11-14 11:34:07","BP70C55","Light prints/error while performing 50-22","John","John Grikes","Near North Business Machines","Case closed"
"100000777","2023-11-14 11:24:43","MX3071","slow to boot or won't boot at all, just says ""please wait""","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000776","2023-11-13 16:07:22","BP70C45","No power","John","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000775","2023-11-13 15:59:50","MXM565N","Black screen","John","Sorin Buda","Delcom Business Solutions","Suggestions made, waiting for update from technician"
"100000774","2023-11-10 16:32:05","MX5070V","30% failure when sending faxes","Bishram","Mike Fairlie","Fusion Managed Services","Case closed"
"100000773","2023-11-10 12:32:48","MX4071","Tray 4 indicating no paper","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000772","2023-11-09 10:54:30","MX3070N","Check the Finisher unit error","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000771","2023-11-08 16:43:37","MX3051","Blurry copies after cleaning optics","Bishram","Frank Weidlich","Performance Office Solutions","Case closed"
"100000770","2023-11-08 16:16:55","BP70M55","Black line when scanning only","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000769","2023-11-08 15:22:54","BP70M45","Light towards back","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Updated by field technician"
"100000768","2023-11-08 14:13:08","MX3050V","testing tSR serial number","Claude","Nelson Stowe","Ideal Office Solutions Ltd.","Case closed"
"100000767","2023-11-08 10:45:54","MX3071","U2-74","John","Harold Lavoie","BUROCOM Équipement Bureautique","Updated by field technician"
"100000766","2023-11-08 09:08:37","MXB468F","issue when receiving from what appears to be a computer or fax server","Brian","Bruce Weisner","Total Office Plus Ltd.","Case closed"
"100000765","2023-11-07 15:54:24","BPFN14","FNSTPMOV_M jam; replaced stapler unit and control PWB, no change","Brian","Jacson Lucas","Advanced Business Imaging","Updated by field technician"
"100000764","2023-11-06 15:49:58","MX5071","E7-25","Bishram","Robert Roy","OT Group","Suggestions made, waiting for update from technician"
"100000763","2023-11-06 12:06:44","BP70C31","L4-39; was at office and was checking machine there; fan not there","Brian","Clay Guthrie","CIP Office Technology","Case closed"
"100000762","2023-11-06 10:18:29","MX3071","C4-20","Bishram","Frank Weidlich","Performance Office Solutions","Suggestions made, waiting for update from technician"
"100000761","2023-11-03 12:24:13","MXM365N","Freezing only when connecting to network(both wired and wireless)","Bishram","Parvaj Singh","Eulix Digital Printers","Case closed"
"100000760","2023-11-03 10:21:37","MX7580N","No power - Op panel light blinking, no fans","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000759","2023-11-02 17:35:05","MXC428F","Registration off for Cyan and Yellow","Bishram","Robert Jones","Office Innovations Inc.","Additional details requested, waiting for update  from technician"
"100000758","2023-11-02 16:45:50","MXFN34","F1-03. MXFN34 connected to MX7081","Bishram","Andy Schmold","NextGen Automation","Case closed"
"100000757","2023-11-02 14:38:06","BP70C36","User scan settings reverting to default immediately after jobs","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100000756","2023-11-01 13:48:15","MX7081","code F2-A3 on new set up","Kenny","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000755","2023-11-01 13:45:23","MXB476W","dead op panel. machine still printing and web interface is still accessible.","Kenny","Kenny Brown","Sharp Electronics of Canada Ltd.","waiting for confirmation from technician"
"100000754","2023-11-01 09:29:04","BP70C65","Intermittent L4-02 error","Bishram","Andrew Turk","Wilson's Business Solutions","Case closed"
"100000753","2023-11-01 08:10:52","BP70C36","machine says install drum units","Claude","Jason Fortin","Buropro Citation Inc.","Suggestions made, waiting for update from technician"
"100000752","2023-10-31 15:41:23","MX6071","""Close document feeder""","Bishram","David Toth","NextGen Automation","Case closed"
"100000751","2023-10-31 14:07:17","MX3050V","Unable to install Sharpdesk on new install(existing customer)","Bishram","Laurie Fuchihara","Fort McMurray Copiers Ltd.","Case closed"
"100000750","2023-10-31 13:35:55","MXB557F","Line only when scanning","Bishram","Aleksandar Gacic","Sharp Electronics of Canada Ltd.","Case closed"
"100000749","2023-10-30 16:26:57","MX4070N","E7-90","Bishram","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000748","2023-10-30 16:00:38","MXFN34","F1-14 on MXM7570","Bishram","Robert Jones","Office Innovations Inc.","Case closed"
"100000747","2023-10-30 15:31:48","MXM7570","L4-17 error","Bishram","Robert Roy","OT Group","Case closed"
"100000746","2023-10-26 12:29:09","MXC304WH","service manual says to run 10-3 before 25-2; no 10-3","Brian","Jim Morton","NextGen Automation","Case closed"
"100000745","2023-10-26 11:51:39","MX4071","VOIP line faxing issues","John","Reynald Brisson","Advanced Business Imaging","waiting for feedback from technician"
"100000744","2023-10-24 16:30:25","BP70C31","MFP does not turn on out of the box","John","Alain Michaud","La Cartoucherie","Updated by field technician"
"100000743","2023-10-24 10:20:48","MXB376WH","E7-11 out of box, 63-2, CCD cleaned, no difference","Brian","Wesley Kuipers","Wilson's Business Solutions","Case closed"
"100000742","2023-10-23 13:52:23","MXM365N","loses recently sent list","Brian","Victor Attas","Direct Office Solutions Inc.","Case closed"
"100000741","2023-10-23 12:58:51","BP70C65","upgraded the firmware and now it will not connect to PaperCut","Brian","Joe Filippelli","Innov8 Digital Solutions Inc.","Case closed"
"100000740","2023-10-23 12:12:05","MXB355W","jamming duplex only","Brian","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000739","2023-10-20 14:37:12","MXFN22","F0-10, F0-08","Bishram","Navjeet Singh","Sharp Electronics of Canada Ltd.","Case closed"
"100000738","2023-10-20 12:05:03","MX3050N","Unable to scan using office 365","Bishram","Scotty Cummings","Lasalle Business Machines","Case closed"
"100000737","2023-10-20 11:40:05","BP70M45","Unable to generate product keys for MXFWX1 for 3 units although EID was generated.","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000736","2023-10-19 15:46:25","BP70C31","""Close document feeder"" error","Bishram","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000735","2023-10-18 23:36:43","MX5070V","F2-78, E7-61, L4-19 errors. PPD2_N1, PPD2_N4, C1PFD_S1 jams,","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000734","2023-10-18 10:13:46","MXC304W","F2-74","John","Michel Lafond","M5 Digital Product Ltd.","Suggestions made, waiting for update from technician"
"100000733","2023-10-17 15:37:17","MXM7570","U9-01","Bishram","Robert Roy","OT Group","Case closed"
"100000732","2023-10-17 14:35:06","BPFN11","F1-22, FNM5","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100000731","2023-10-17 13:58:42","MXM316N","Not feeding from Bypass tray","Bishram","Aleksandar Gacic","Sharp Electronics of Canada Ltd.","Case closed"
"100000730","2023-10-17 10:55:32","BP70C45","Machine freezing intermittently","John","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","Suggestions made, waiting for update from technician"
"100000729","2023-10-16 16:33:00","MX7040N","trying to print pamphlet mode with correct output","Richard","Howard Strecke","Eulix Digital Printers","Case closed"
"100000728","2023-10-16 16:02:03","MXFN11","F1-22, FNM5, F1-15","Bishram","Mike Fairlie","Fusion Managed Services","Case closed"
"100000727","2023-10-16 10:39:20","MXC303WH","Twain scanning issue","John","Jason Fortin","Buropro Citation Inc.","Suggestions made, waiting for update from technician"
"100000726","2023-10-13 10:57:16","MX3050V","Feeder not detecting right size","John","Sylvain Bouchard","Buropro Citation Inc.","Case closed"
"100000725","2023-10-12 16:35:58","BP70C31","Questions/Issues when using NFC","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000724","2023-10-12 16:35:40","BP70C45","Colors are mixed up after replacing MFP PWB","John","Sylvain Beaulieu","Buropro Citation Inc.","Resolved"
"100000723","2023-10-12 10:36:15","MX3071","Updated firmware, got error, stuck in Sharp boot screen","Brian","Kim Kosokowsky","Office Innovations Inc.","Case closed"
"100000722","2023-10-11 13:11:17","MX7081","colour registration will not stay dialed in. this is reoccurring issues.","Kenny","Brad Calnan","Office Xpress Inc","Case closed"
"100000721","2023-10-10 16:36:28","MX3071","Freezing/Re-booting/U2-05","Bishram","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000720","2023-10-10 15:40:40","BP70C31","APPD1 Jams","Bishram","Aleksandar Gacic","Sharp Electronics of Canada Ltd.","Case closed"
"100000719","2023-10-10 14:53:48","MXB557P","Unsupported cartridges","Claude","Brian Quaife","Sharp Electronics of Canada Ltd.","Case closed"
"100000718","2023-10-10 10:13:08","BP70M55","Noisy(grinding) from fuser rear area","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000717","2023-10-06 14:35:24","BP50C26","Residue on rear frame side of primary belt; transfers to copy","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000716","2023-10-06 11:06:49","BP70C45","Trouble converting address book","John","Youcef Kartobi","Delcom Business Solutions","Resolved"
"100000715","2023-10-05 11:22:36","MX4070N","Help with Inbound fax routing","John","Riad Adel Nadjaoui","Advanced Business Imaging","Solution provided, waiting for update from technician"
"100000714","2023-10-05 11:17:09","MX5071","U2-74","Brian","Perry Gill","Fort McMurray Copiers Ltd.","Case closed"
"100000713","2023-10-05 10:39:03","MXM465N","F2-78 intermittent, copy is good","Richard","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000712","2023-10-05 10:36:06","MXC357F","Blank or blue strip or stripe while using ADF 752914424F5YK","Richard","Peter Alsch","Wilson's Business Solutions","Additional details requested, waiting for update  from technician"
"100000711","2023-10-04 12:27:11","MX5071","No power, completely dead","John","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000710","2023-10-04 11:49:56","MX3050N","U2-40, replaced mSATA but now no system settings","Richard","Scotty Cummings","Lasalle Business Machines","Case closed"
"100000709","2023-10-04 10:38:21","MXC304W","L4-40","John","Michel Lafond","M5 Digital Product Ltd.","Solution provided, waiting for update from technician"
"100000708","2023-10-03 12:28:16","MX3071","When the printer is in sleep mode and a print job is sent to it, it turns off and restarts loudly","Brian","Dan Gillard","NextGen Automation","Case closed"
"100000707","2023-10-03 12:23:39","MX8081","marks every 235 mm, all colours","Brian","Ed Newhook","Modern Business Equipment","Case closed"
"100000706","2023-10-02 09:38:18","MX3050V","Cant' find volume setting or even the sound settings for the 'beep'","Richard","Cindy Newman","Sharp Electronics of Canada Ltd.","Resolved"
"100000705","2023-10-01 22:05:41","MX7081","F2-65","Bishram","Stephen Black","Wyatt Image Solutions","Case closed"
"100000704","2023-09-29 12:19:35","MXC301W","F9-91 error - ""An Extra Memory Module Is Not Installed"" error message displays","Bishram","Bruce Watson","Office Connection","Case closed"
"100000703","2023-09-29 10:06:04","MX7580N","PDPPD2_S","Bishram","Mike Escrupolo","Rival Office Solutions Inc","Case closed"
"100000702","2023-09-28 17:08:40","MX3070N","C4-20 every few pages","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000701","2023-09-28 10:59:18","BP70C31","U2-30 after replacing PCU, MFP PWB's","Bishram","Stephen Black","Wyatt Image Solutions","Case closed"
"100000700","2023-09-27 15:15:01","BP70C36","When printing a document using BW property in print driver, machine counts col","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100000699","2023-09-27 14:00:39","MXM4070","L4-16 error, now duplex jams","Bishram","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000698","2023-09-27 12:30:24","BP70C36","C1-20","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000697","2023-09-27 11:51:19","MX7081","Blank screen","John","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000696","2023-09-26 15:18:16","MX5071","Need confirmation on parts in fuser drive unit","Bishram","Julien Vachon","OT Group","Case closed"
"100000695","2023-09-26 13:00:29","MX4141N","Touch screen not responding","John","Nikhil Monga","Eulix Digital Printers","Suggestions made, waiting for update from technician"
"100000694","2023-09-26 10:42:11","MX4071","E7-93 now U2-41 error","Bishram","Douglas Glover","Direct Office Solutions Inc.","Case closed"
"100000693","2023-09-25 14:33:54","MX3050V","customer wanted to print letterhead from tray 1, rest of job from tray 2; couldn't see how to do it","Brian","Jason Wright","NextGen Automation","Case closed"
"100000692","2023-09-25 14:28:30","MXM1206","Installed accessories, including MXGBCX2, from MXM1055. Getting message to check settings on the GBC","Brian","Rafal Kielkowicz","NextGen Automation","Tech support investigating the issue"
"100000691","2023-09-22 12:16:20","MX5071","Jamming at registration","John","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000690","2023-09-21 12:49:13","BP70C31","E7-20","John","Sorin Buda","Delcom Business Solutions","Suggestions made, waiting for update from technician"
"100000689","2023-09-21 12:46:25","MX7040N","Jamming in RB13","John","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000688","2023-09-21 12:41:16","MX7500N","Faded band every 16cm only on CMY - 11x17","John","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000687","2023-09-21 12:09:29","MXM3071","F2-40","John","Denis Vandal","Buropro Citation Inc.","Updated by field technician"
"100000686","2023-09-21 12:08:03","BP70C31","please wait message all LEDs on MFP are showing a successful boot","Kenny","Larry Armstrong","Workplace Essentials Ltd.","Case closed"
"100000685","2023-09-21 11:57:32","MX8081","fuser bel ripped n new MFP set up","Kenny","Don Marche","Modern Business Equipment","Warranty in Process, waiting for update"
"100000684","2023-09-21 11:02:26","BP70M45","orange lines on scans","Kenny","Lance Matheson","Sharp Electronics of Canada Ltd.","Case closed"
"100000683","2023-09-20 16:09:12","MXM6570","Tandem trays not lifting","John","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000682","2023-09-20 15:00:58","MXC303W","Fax memory issue","Brian","Chirag Bhavsar","Webb's Office Equipment Inc.","Solution provided, waiting for update from technician"
"100000681","2023-09-19 16:43:20","MXB476WH","unable to twain scan from a software called Dentrix","Brian","Jason Wright","NextGen Automation","Case closed"
"100000680","2023-09-19 14:30:48","MX4071","Jam history indicating PRI_JAM/E7-93","John","Jean Paul Mondor","Bureautech","Suggestions made, waiting for update from technician"
"100000679","2023-09-18 18:44:51","BP70C45","DSPF jam","John","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000678","2023-09-18 18:34:33","BP70M65","Light prints and copies","John","Serena Layton","Rival Office Solutions Inc","Case closed"
"100000677","2023-09-18 18:25:35","MX4070V","E7-80/E7-90 then black screen after replacing mSATA","John","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Resolved"
"100000676","2023-09-18 11:59:49","MX8081","FUSER jam, POD1 and FFPD OK, no paper damage, machine just stops","Brian","David Toth","NextGen Automation","Case closed"
"100000675","2023-09-18 11:42:10","BP70C31","says replace waste toner; dev window clean","Brian","Barry Hort","Innov8 Digital Solutions Inc.","Case closed"
"100000674","2023-09-18 09:50:39","MX6071","squealing noise from fuser","Kenny","Kenny Brown","Sharp Electronics of Canada Ltd.","Case closed"
"100000673","2023-09-18 09:24:50","MXC301W","can't connect to network.","Kenny","Elmo Gallant","Sharp Electronics of Canada Ltd.","Case closed"
"100000672","2023-09-18 09:22:59","BP70C55","scans periodically fail when using compact pdf","Kenny","Jason Vasseur","Office Xpress Inc","Tech support investigating the issue"
"100000671","2023-09-14 15:25:57","MX3050N","Noise and vibration/install the developer cartridge BK message appearing","John","Michel Lafond","M5 Digital Product Ltd.","Suggestions made, waiting for update from technician"
"100000670","2023-09-14 12:39:56","MX5141N","Black lines LE to TE. Occurs on copy and and print.","Bishram","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000669","2023-09-14 11:44:44","MX5071","No display, op panel LED on","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000668","2023-09-13 11:04:26","MX3071","E7-28","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000667","2023-09-12 12:08:05","MXM7570","Touch screen not calibrating/shifting","John","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000666","2023-09-12 11:50:27","MXB427W","Tech reported firmware for both printer and MFP are not available","Richard","Bishram Narine","Sharp Electronics of Canada Ltd.","Case closed"
"100000665","2023-09-11 16:43:30","MX3051","Jam at reboot, no jam shown. Switch off/on works fine rest of day.","Richard","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000664","2023-09-11 11:41:42","MX3140N","Confirmed part number for control panel","Brian","Eddie Rakowski","Innov8 Digital Solutions Inc.","Case closed"
"100000663","2023-09-11 10:09:37","BP70C55","getting an error in 50-22 DATA_SUM_M_F_2nd 31","Richard","Stuart Cameron","Near North Business Machines","Case closed"
"100000662","2023-09-08 15:57:46","MXB427W","33.60 error.","Bishram","John Bozsoki","ECS Digital Solutions","Case closed"
"100000661","2023-09-08 11:52:11","MX3071","C4-00","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000660","2023-09-08 11:05:11","MX4071","Power loss during firmware update","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000659","2023-09-07 17:20:52","BP70M36","FNLMDLT_N","Bishram","Julien Vachon","OT Group","Case closed"
"100000658","2023-09-07 12:07:21","MXC304WH","PCQ when using heavy 1 paper","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000657","2023-09-06 14:13:32","MX4070V","Unable to print or ping machine","John","Jean Paquet","Québecopieurs Plus","Resolved"
"100000656","2023-09-06 12:15:20","MX3050N","rebuilt fuser, now getting L4-16 code","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000655","2023-09-06 12:13:37","MXM5070","POD4_SA jams","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000654","2023-09-05 13:56:00","MX4071","E6-11","Bishram","Bruce Watson","Office Connection","Case closed"
"100000653","2023-09-05 12:50:47","BP70C31","H4-00","John","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000652","2023-09-01 15:36:03","MX3571","fuser bangs when pressure added","Brian","Kim Kosokowsky","Office Innovations Inc.","Case closed"
"100000651","2023-09-01 12:43:03","MXM2651","goes into TEL mode","Brian","Chase Crosbie","Webb's Office Equipment Inc.","Case closed"
"100000650","2023-09-01 12:10:50","MXC407F","Machine reboots while making copies or scanning, no error codes.","John","Thierry Mansot","Le Groupe AMC","Case closed"
"100000649","2023-09-01 11:33:02","MXM465N","""Please wait"" error","Bishram","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000648","2023-09-01 11:26:29","MXC304WH","E7-11","Bishram","Duvalier Miafo","Ribbon Encore Inc.","Case closed"
"100000647","2023-09-01 09:20:51","BP70C31","L4-51/ can't locate fan in question","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000646","2023-08-31 15:10:37","BP70C31","Off site. POD1_N - brand new machine at first power up","Bishram","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000645","2023-08-30 17:09:31","BP70C31","Wireless connection intermittently failing","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000644","2023-08-30 11:27:35","BP70M36","Fax option mounting screws not aligned and need to be tapped out, screw won't work","Richard","Dror Amon","Sharp Electronics of Canada Ltd.","Tech support investigating the issue"
"100000643","2023-08-30 11:22:09","MX2615N","Partially blurry image when copying or scanning","John","Yvan Bolduc","Buropro Citation Inc.","Suggestions made, waiting for update from technician"
"100000642","2023-08-30 10:45:22","MX4071","Needed explanation on Environmental Conditions Graph","Bishram","Mike Fairlie","Fusion Managed Services","Case closed"
"100000641","2023-08-29 13:14:21","MX3640N","Needs assistance locating LVDS FFC","Bishram","Mike Boomhouer","OT Group","Case closed"
"100000640","2023-08-29 12:29:26","MXB376WH","Network/LAN connection dropping out","John","Jean Paquet","Québecopieurs Plus","Case closed"
"100000639","2023-08-24 13:55:47","MX3051","U2-74 and Admin password not working","John","Robert Jones","Office Innovations Inc.","Case closed"
"100000638","2023-08-23 12:10:47","MXM314N","Image cutting off when doing card shot only","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000637","2023-08-22 15:25:33","MX3115N","Needs help to reset admin password.","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000636","2023-08-22 14:20:29","MX6070V","Tray4 jams","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000635","2023-08-21 14:23:02","MX3571","Machine freezing and E7-03","John","Denis Vandal","Buropro Citation Inc.","Resolved"
"100000634","2023-08-21 14:09:31","MXC357F","PCQ. Looking for confirmation on Imaging units","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000633","2023-08-18 13:06:57","MXM365N","Tray 1 and MFT jams","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000632","2023-08-18 12:23:09","MXB376W","E7-03","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000631","2023-08-18 11:24:54","MX3571","E7-03 after replacing HDD","John","Salah Eddine Benali","BUROCOM Équipement Bureautique","Resolved"
"100000630","2023-08-17 10:07:57","MXC304W","L4-40","John","Gabriel Dumont","Bureautech","Case closed"
"100000629","2023-08-17 09:12:49","MX3070V","E6-11, E6-14; replaced DSPF PWB, CCD, harness to SCN-MFP PWB, SCN-MFP PWB","Brian","Andrew McIntyre","Fineline Stationery Ltd","waiting for feedback from technician"
"100000628","2023-08-17 09:08:38","BP70C31","Unable to clone authentication from 70 series machine to new one","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Case closed"
"100000627","2023-08-16 14:21:45","MX3550N","Constantly re-booting","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000626","2023-08-15 14:16:46","MX7081","Black display, but legible with flashlight; wanted confirmation to replace LVDS","Brian","David Toth","NextGen Automation","Case closed"
"100000625","2023-08-15 13:09:05","MXFN19","F1-15 on MXM654","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000624","2023-08-15 10:51:02","MXB467P","155.80 error","Bishram","Severino (bok) Mariano","Sharp Electronics of Canada Ltd.","Case closed"
"100000623","2023-08-15 10:17:14","MXB376WH","Skewing only when using RSPF","Bishram","Rui Gomes","OT Group","Case closed"
"100000622","2023-08-11 14:04:01","MX3550N","U2-00","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000621","2023-08-10 16:01:47","MXFN22","the single fold is crooked.","Richard","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000620","2023-08-10 14:45:17","BP70C31","U2-30 and Display not responding after replacing MFP PWB","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000619","2023-08-10 14:31:43","MXM3571","E7-90 and error 96 MFPC DIMM failure","Brian","Todd Smelser","Corbett Office Equipment Ltd.","Suggestions made, waiting for update from technician"
"100000618","2023-08-10 13:10:10","BP70C31","Unable to connect to network","Bishram","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000617","2023-08-10 01:45:44","MX7040N","L4-28","Bishram","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000616","2023-08-10 01:25:51","MXC303W","PPD2_N2","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000615","2023-08-10 01:17:07","MX3070N","Missing magenta","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000614","2023-08-08 13:17:21","MX7580N","Developer replacement, maintenance procedures.","Bishram","David Domagala","Sharp Electronics of Canada Ltd.","Case closed"
"100000613","2023-08-04 10:48:22","MX5070N","jamming going from machine exit to internal finisher; do foam rollers need to be removed","Brian","Reza Farhadi","Reliable Copier","Case closed"
"100000612","2023-08-04 10:46:56","MX3550N","machine does not boot/black display; replaced SCN-MFP, mSATA, HDD, LVPS still no go","Brian","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000611","2023-08-03 15:05:33","MX7040N","ordered a fuser drive part based on parts guide, but received a different item","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000610","2023-08-03 10:24:33","MX3550N","Email sending issues","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"100000609","2023-08-02 14:45:51","MX5141N","Not fusing properly","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000608","2023-08-02 13:28:08","BP70C31","Can't receive faxes, but sending OK","John","Denis Vandal","Buropro Citation Inc.","Case closed"
"100000607","2023-08-02 12:39:50","MXC304W","L4-40","Bishram","Ronnel Jumalon","CIP Office Technology","Case closed"
"100000606","2023-08-02 11:16:19","MXC507F","Machine not reading USB stick","John","Thierry Mansot","Le Groupe AMC","Updated by field technician"
"100000605","2023-08-01 16:14:38","BP70C31","No power","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000604","2023-08-01 15:56:51","BP70C31","E7-29","Bishram","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000603","2023-08-01 15:48:35","BP70C31","E7-23","Bishram","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000602","2023-08-01 14:16:29","MXB476WH","Losing network connection. Re-establishes after power off/on","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000601","2023-08-01 11:58:11","BP70C31","E-mal icon goes into FAX mode","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000600","2023-07-28 15:28:37","MX6070V","Change of waste toner container: MX607HB → MX601HB","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000599","2023-07-28 13:22:48","MX3071","PRI_JAMs and D_OP jams; update firmware and driver; did not resolve","Brian","Doug Mccallum","Innov8 Digital Solutions Inc.","Case closed"
"100000598","2023-07-28 11:43:56","MXB427W","Fax Error 81B","Brian","Cliff Leduc","Com Pro Business Solutions Ltd.","Case closed"
"100000597","2023-07-27 16:35:17","MX3050V","Need part numbers for main charger units/grids for various models.","Bishram","Howard Strecke","Eulix Digital Printers","Case closed"
"100000596","2023-07-27 15:14:16","MXM6071","Not Printing","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000595","2023-07-27 14:54:07","MX6071","F2-67 error","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000594","2023-07-27 14:19:25","MX5141N","E7-42","John","Andrew Engelhardt","Office Equipment Solutions Inc. (S. Numerique Inc.)","waiting for feedback from technician"
"100000593","2023-07-27 13:21:07","MXC304W","L4-40","John","Elmo Gallant","Sharp Electronics of Canada Ltd.","Case closed"
"100000592","2023-07-27 10:21:02","BP50C31","emails are going into spam folder","Dan","Jason Vasseur","Office Xpress Inc","Case closed"
"100000591","2023-07-26 13:59:11","MX5141N","intermittent colour missing, blurry images and washed out","Richard","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000590","2023-07-26 13:03:26","MX3070N","unable to correctly produce a saddle stitch booklet on letter R paper. comes out tablet","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000589","2023-07-26 11:59:39","BP70C36","After replacing SCN-MFP, U2-30 and in asian language","Brian","Terry Saunders","NextGen Automation","Case closed"
"100000588","2023-07-26 10:44:20","MXB427W","Warranty period","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000587","2023-07-26 10:39:51","MX3070N","Unable to locate Tech Tip","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000586","2023-07-25 16:31:12","BP50C26","How to add product keys","Bishram","Frank Weidlich","Performance Office Solutions","Case closed"
"100000585","2023-07-25 14:10:30","MXM7570","Part Inquiry - Delivery unit sponges","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000584","2023-07-25 12:05:48","MXM363N","Received faxes are compressed.","Bishram","Bruce Watson","Office Connection","Case closed"
"100000583","2023-07-24 17:04:36","MX3050N","U1-01","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000582","2023-07-24 15:53:42","MXC407F","Can't find part number for ADF interlock switch","Richard","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000581","2023-07-24 15:51:34","BP50C31","Why do the MCRs have a separate lever and some don't","Richard","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000580","2023-07-24 12:01:24","MX2610N","Bk dev pulling.","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000579","2023-07-24 10:32:07","MX3071","Scan to e-mail, Print Driver questions","Bishram","Domenic Macina","Eulix Digital Business Solutions","Case closed"
"100000578","2023-07-21 11:13:09","MXB467P","unable to order part# 41X2667","Bishram","Douglas Glover","Direct Office Solutions Inc.","Case closed"
"100000577","2023-07-20 15:40:51","MX3071","E7-93","Brian","Dallas Nicholson","Office Innovations Inc.","waiting for feedback from technician"
"100000576","2023-07-20 14:52:44","MX3571","D1PPD_S04, D1PPD_S03 jam codes on MXDE27N","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000575","2023-07-20 11:21:30","MX6071","F2-40, F2-78 errors","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000574","2023-07-20 09:40:06","MX5071","C1-01 to C1-07 error codes","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100000573","2023-07-19 16:33:23","MX5070V","F6-00","John","Claude Francoeur","Systemes de Bureautique SBM Inc.","Case closed"
"100000572","2023-07-19 15:05:44","MXB355W","Close tray 1 error","Bishram","Kevin Crowe","All Office Machines","Case closed"
"100000571","2023-07-18 16:51:01","MXM264N","Unable to set up inbound routing","Bishram","Jefin Jose","Office Imaging Inc.","Case closed"
"100000570","2023-07-18 16:13:20","MX3071","RSPF jam, cant locate","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000569","2023-07-18 11:51:00","MX4070V","Intermittent blank pages","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000568","2023-07-18 11:40:25","MXM2630","how to print to USB port","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000567","2023-07-18 11:00:43","MX5070N","Double feeding from DSPF","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000566","2023-07-18 10:02:13","MX3050N","Background after PM","Bishram","Frank Weidlich","Performance Office Solutions","Case closed"
"100000565","2023-07-17 17:04:59","MX5141N","Machine not booting/Black screen","John","Sorin Buda","Delcom Business Solutions","waiting for feedback from technician"
"100000564","2023-07-17 17:00:11","BP70C45","U2-30 after replacing MFP PWB","John","Sylvain Beaulieu","Buropro Citation Inc.","waiting for feedback from technician"
"100000563","2023-07-17 13:23:16","MX7580N","FNS101_S jams","Bishram","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000562","2023-07-17 11:52:32","MX6071","Stapler grayed out in print driver","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000561","2023-07-14 15:05:20","MX4071","Intermittent L4-03 error. Intermittent DOP jam","Bishram","Scotty Cummings","Lasalle Business Machines","Case closed"
"100000560","2023-07-14 14:18:01","MX5070N","Machine not booting up.","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000559","2023-07-14 12:04:10","MX6071","Intermittent L4-18 error. Inaccurate description of L4-18 error in Service Manual","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000558","2023-07-12 12:04:32","MX3571","Machine shutting off.","Bishram","Stuart Cameron","Near North Business Machines","Case closed"
"100000557","2023-07-12 11:32:52","MX3571","F3-12","Bishram","Serena Layton","Rival Office Solutions Inc","Case closed"
"100000556","2023-07-11 15:27:56","MX3570N","jams, locks up; updated firmware, etc; worked then came back","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000555","2023-07-11 10:50:41","MX3140N","Black screen","John","Yvan Bolduc","Buropro Citation Inc.","waiting for feedback from technician"
"100000554","2023-07-10 16:33:34","BP70C45","Inquiring about replacement of Charging roller - BPRK700","Bishram","John Bozsoki","ECS Digital Solutions","Case closed"
"100000553","2023-07-10 14:43:59","MXB427W","Unable to print wireless","Bishram","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Case closed"
"100000552","2023-07-07 15:25:24","MX3071","Jam indicator on MFP.  Cannot find paper.","Bishram","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000551","2023-07-07 11:12:27","MXB455W","The customer lost the Address Book + no access to the admin account","Dan","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000550","2023-07-06 15:57:30","MX4070N","Dead machine","Bishram","Mike Fairlie","Fusion Managed Services","Case closed"
"100000549","2023-07-06 13:16:17","BP70C31","Cloning issues","Bishram","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000548","2023-07-06 11:15:43","MX7040N","MXLC13 LCT dead. Other aspects of machine works fine.","Bishram","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000547","2023-07-05 16:40:52","MX7040N","Not booting up. Operation panel light continuously flashing","Bishram","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000546","2023-07-05 13:44:00","MX6071","Jamming and Wrinkled paper at fuser exit.","John","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000545","2023-07-05 11:59:35","MX5070V","Faint display","Bishram","Reza Farhadi","Reliable Copier","Case closed"
"100000544","2023-07-05 10:07:55","MXM1055","Middle assembly unit not closing all the way.","Bishram","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000543","2023-07-04 17:01:05","MX2610N","E7-A0 error","Bishram","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100000542","2023-07-04 14:40:09","MXB455W","Wanted confirmation as to which motor in main drive to order.","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000541","2023-07-04 14:38:23","BP70C36","Switching to a Sharp from a Kyocera, customer is currently using a stored form/macro","Brian","Trevor Mohn","NextGen Automation","waiting for feedback from technician"
"100000540","2023-07-04 14:17:12","MXM1206","1. When copying, heavy paper jamming
2. Not aligning properly when exiting MXFN22 Finisher.","Bishram","Igor Shin","Sharp Electronics of Canada Ltd.","Case closed"
"100000539","2023-07-04 12:35:23","MX4071","E7-14 error","Bishram","Stephen Chaput","Top Office Products","Case closed"
"100000538","2023-07-04 10:52:47","MXM7570","Machine not powering up","Bishram","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000537","2023-06-30 12:08:04","MXM3071","Can't scan to email anymore","Dan","Matthew Drew","Fusion Managed Services","Case closed"
"100000536","2023-06-30 10:57:17","BP70C65","Picture quality issue with Adobe Indesign","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000535","2023-06-29 17:07:30","MX6580N","Finisher jams after firmware update","John","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","waiting for feedback from technician"
"100000534","2023-06-29 16:19:41","MX3071","Questions about NAS function","John","Denis Vandal","Buropro Citation Inc.","Resolved"
"100000533","2023-06-29 16:15:10","MX3050V","E7-29, E7-11","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000532","2023-06-29 09:38:27","MXC407F","Machine missing Customer Support APP","John","Salah Eddine Benali","BUROCOM Équipement Bureautique","Resolved"
"100000531","2023-06-28 13:37:48","MX5070N","No display just LEDs flashing","Richard","Reza Farhadi","Reliable Copier","Case closed"
"100000530","2023-06-28 13:32:39","MX3570N","Dead, no lights/noise. checked outlet OK","Richard","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000529","2023-06-28 12:37:05","MXM365N","Waste toner bottle detection issue","John","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000528","2023-06-28 11:12:44","MX3070N","Scan issues with Office 365","John","Vladimir Radushev","CIP Office Technology","waiting for feedback from technician"
"100000527","2023-06-27 14:40:39","BP70C36","Can't find part number for LSU","Richard","David Toth","NextGen Automation","Case closed"
"100000526","2023-06-27 14:10:35","MX3140N","L4-06, replaced HV PWB, charger, cleaned sensors","Richard","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000525","2023-06-27 13:56:05","MXB355W","MXCS14s are not working/lifting. CS14N is","Richard","Victor Attas","Direct Office Solutions Inc.","Case closed"
"100000524","2023-06-27 10:35:08","MX3071","Intermittent U2-74, reset & it goes for a few months","Richard","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000523","2023-06-27 10:04:44","MX3051","E7-93","John","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000522","2023-06-23 17:18:38","MXC303W","F2-47 Ozone duct thermistor trouble","John","Sorin Buda","Delcom Business Solutions","Case closed"
"100000521","2023-06-23 16:05:21","MXM365N","L4-43","John","Todd Smelser","Corbett Office Equipment Ltd.","waiting for feedback from technician"
"100000520","2023-06-23 15:00:08","MXC304W","Machine Freezing","John","Chirag Bhavsar","Webb's Office Equipment Inc.","Case closed"
"100000519","2023-06-23 13:35:36","MXB427W","having intermittent faint prints","Brian","Cliff Leduc","Com Pro Business Solutions Ltd.","Case closed"
"100000518","2023-06-23 12:30:12","MXM363N","""Install toner cartridge error""","Bishram","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000517","2023-06-22 15:17:29","MX3051","Lead edge off","Bishram","Keith McNab","Lasalle Business Machines","Case closed"
"100000516","2023-06-22 14:59:41","BP70C31","had issue with print release; appeared that he needed to add connection code to get it to work","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000515","2023-06-22 11:33:39","MXM2630","Tech needs help locating watermark firmware.","Bishram","Matthew Drew","Fusion Managed Services","Case closed"
"100000514","2023-06-22 09:26:34","MXB467F","How to update firmware on MXB467W","Bishram","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000513","2023-06-21 15:49:26","MXC304WH","Setting up User Control and SMTP","John","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000512","2023-06-21 12:55:08","MX3571","Can't access admin account - need admin password reset","Dan","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000511","2023-06-20 15:59:58","BP70C31","No network connectivity","John","Riad Adel Nadjaoui","Advanced Business Imaging","Case closed"
"100000510","2023-06-19 18:17:36","MXB476W","U2-30","John","Cliff Leduc","Com Pro Business Solutions Ltd.","Case closed"
"100000509","2023-06-19 16:13:07","BP70C45","Printing from Mac 13. asks for landscape all the time","Claude","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000508","2023-06-19 16:12:02","BP70C31","BPFN11: F1-04 error, FNPS1_S, FNM10 jam codes","Bishram","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000507","2023-06-19 15:57:02","MX4141N","U2-00","John","Lahouari Khaldi","Delcom Business Solutions","waiting for feedback from technician"
"100000506","2023-06-19 14:13:24","MX4070V","in the last two weeks, new PDF's have printed out blank when printing from USB.","Kenny","Rheal Bastarache","Sharp Electronics of Canada Ltd.","Case closed"
"100000505","2023-06-19 12:30:57","BP50C36","F1-22 error","Bishram","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000504","2023-06-19 12:23:45","MX3071","Lines and fluctuating density for Black","John","Rob Isleifson","Local Business Products","Case closed"
"100000503","2023-06-19 10:35:39","MX4071","Unauthorized users unable to print when authentication is on.","Bishram","Bruce Watson","Office Connection","Case closed"
"100000502","2023-06-19 08:48:18","BP70C55","lost the ability to use mixed original after adding Copy Trac. machine works when copy Trac is disab","Kenny","Jason Vasseur","Office Xpress Inc","Case closed"
"100000501","2023-06-16 14:34:51","MX6071","Jams @ exit POD1_N and POD2_S","Richard","Julien Vachon","OT Group","Case closed"
"100000500","2023-06-16 13:57:49","BP70C31","Ethernet port not working; replacing SCN-MFP PWB; call log required?","Brian","Reynald Brisson","Advanced Business Imaging","Case closed"
"100000499","2023-06-16 09:26:37","MXM904","no power","Bishram","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000498","2023-06-15 16:44:20","MX7090N","L4-63","John","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","waiting for feedback from technician"
"100000497","2023-06-15 15:04:54","MX4071","strange noise from PF unit","Kenny","Lance Matheson","Sharp Electronics of Canada Ltd.","Case closed"
"100000496","2023-06-15 13:54:27","BP70C36","multiple BP units but have put the installs on hold because they are having trouble getting a print","Claude","Stephen Black","Wyatt Image Solutions","Case closed"
"100000495","2023-06-14 15:43:23","MX3071","How do you stop the fax from printing with inbound routing?","Richard","Jacson Lucas","Advanced Business Imaging","Case closed"
"100000494","2023-06-14 12:26:17","MX3140N","C4-00/No magenta after replacing PTC","John","Jean Paquet","Québecopieurs Plus","Case closed"
"100000493","2023-06-14 11:39:11","BP70C45","Need noise specifications","Richard","Robert Jones","Office Innovations Inc.","Case closed"
"100000492","2023-06-14 09:57:36","MX8081","Job build resets after 4 minutes on Polaris4 and Hercules 3.5","Richard","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000491","2023-06-13 15:16:53","BPFN13","Ejects paper making a poor attempt at stapling.","Richard","Dominique Lauzon","OT Group","waiting for feedback from technician"
"100000490","2023-06-13 15:08:59","MX6070N","When feeding legal, error: unfold original & insert again. Intermittent","Richard","Trevor Mohn","NextGen Automation","waiting for feedback from technician"
"100000489","2023-06-13 15:01:39","MX3051","Please wait while printing, can't access sys settings or 22-6","Richard","Michel Lafond","M5 Digital Product Ltd.","waiting for feedback from technician"
"100000488","2023-06-13 14:59:49","MX6071","Intermittently stops during job , waits with no message, then starts to continue copying or printing","Richard","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000487","2023-06-13 14:00:20","MX5071","Fax job fails to print and holds up the entire queue. Seems to be from one person.","Richard","Matthew Drew","Fusion Managed Services","Case closed"
"100000486","2023-06-13 11:19:25","BP70C31","H4-00 frequently on a machine in one of the mines.","Richard","Dale Bowers","Wyatt Image Solutions","Case closed"
"100000485","2023-06-13 09:03:21","MXB455W","Probleme de Reception Fax envoyer par un software.","Claude","Yanick Dumont","Bureautech","Case closed"
"100000484","2023-06-12 14:27:27","MXM4071","U5-20 % E6-11, lamp not energizing","Richard","Matthew Drew","Fusion Managed Services","Case closed"
"100000483","2023-06-07 16:26:23","MX5071","An issue with an FM27N - tray not moving","Dan","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000482","2023-06-07 15:29:08","MX3640N","MX3640 E7-03 error","Dan","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000481","2023-06-07 14:23:46","MX3050V","This is a new case for test","Dan","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000480","2023-06-07 14:14:59","MXM654N","How to advance the web","Dan","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000479","2023-06-07 12:00:11","MX3071","MAPLE COMMUNITY CENTRE LIBRARY - MX3071","Dan","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000478","2023-06-06 16:57:09","BP70C36","can he clone MX to BP","Richard","Mark Evans","OT Group","Case closed"
"100000477","2023-06-06 16:25:58","MX5071","Can't find part number for Right door IF PWB","Richard","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000476","2023-06-06 15:25:43","BP70C36","Intermittent bleeding through from 2 sided originals when duplexing","Richard","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000475","2023-06-06 14:52:13","MXC300W","F2-78 after maintenance","Richard","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000474","2023-06-06 11:27:51","MX3050N","A new server + new computers with Win 11 - MX3050N no longer print anything in colour","Dan","Cheryl Oatt","Gillespie's Digital Office Solutions Ltd.","Case closed"
"100000473","2023-06-06 11:14:34","MX3071","MX3071 freezes up after less than a minute from boot-up","Dan","Jean Paul Mondor","Bureautech","Case closed"
"100000472","2023-06-06 10:42:32","MX7081","white line down the center of Black DVU; New setup","Richard","Jason Vasseur","Office Xpress Inc","Case closed"
"100000471","2023-06-05 15:08:25","MXB427W","Need password reset","Richard","Mark Sisnett","Near North Business Machines","Case closed"
"100000470","2023-06-05 14:50:36","MX4141N","F2-40, F2-64, checked toner add, replaced DVU, toner hopper","Richard","Leroy Friesen","Office Innovations Inc.","Case closed"
"100000469","2023-06-05 10:37:46","MX6071","Won't go ready, Fans on, no display even with dipswitch in CN mode.","Richard","Reynald Brisson","Advanced Business Imaging","waiting for feedback from technician"
"100000468","2023-06-05 09:20:46","MXB376W","keeps rebooting","Richard","Mark Sisnett","Near North Business Machines","waiting for feedback from technician"
"100000467","2023-06-02 09:14:49","MXM5071","Toner build up on mag roller on a lot of this series requiring DVU replacement","Richard","Julien Vachon","OT Group","Case closed"
"100000466","2023-06-01 15:42:35","MXFN27N","F1-15, replaced the motor and reassembled gripper but now grippers remain open and code is back","Richard","Heather Buckwald","Advanced Business Imaging","Case closed"
"100000465","2023-06-01 15:40:53","MX3071","Jam, won't clear. A lot of Power on jams","Richard","Brian Hunter","OT Group","Case closed"
"100000464","2023-06-01 13:02:21","MX3570V","C4-20, F2-49, C4 won't clear dusty environment","Richard","Rowen Robson","Com Pro Business Solutions Ltd.","Case closed"
"100000463","2023-06-01 08:27:29","BP70C31","front frame broken around toner cartridge area; looking for part number for the frame unit","Brian","Doug Mccallum","Innov8 Digital Solutions Inc.","Case closed"
"100000462","2023-05-31 14:12:15","MX6071","part number for MX6071 eMMC","Brian","Reynald Brisson","Advanced Business Imaging","Case closed"
"100000461","2023-05-31 13:04:10","MX3050V","U2-74","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000460","2023-05-31 13:02:32","MX3570N","E7-80, E7-90, when replacing HDDs machine is dead","Brian","Dennis Cioban","Kancho Office Equipment Ltd.","Case closed"
"100000459","2023-05-30 16:38:19","BP50C26","noise coming from what seems to be fuser area","Brian","Chirag Bhavsar","Webb's Office Equipment Inc.","Case closed"
"100000458","2023-05-30 14:46:16","MX3140N","Blurry copies and scans from glass and ADF. printing is fine","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000457","2023-05-30 12:43:21","MX2615N","E7-90","Brian","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100000456","2023-05-30 12:27:40","MXC304W","Can’t delete a PIN-protected File or Document from the Main Folder.","Dan","Dawn Parsons","Fort McMurray Copiers Ltd.","Case closed"
"100000455","2023-05-30 11:47:55","BP70C55","Noise from Fusing area after each job.","John","Jean Paul Mondor","Bureautech","waiting for feedback from technician"
"100000454","2023-05-30 07:55:38","MX4070V","file is stuck Rendering. sent from Windows 11","Claude","Don MacAskill","Wilson's Business Solutions","Case closed"
"100000453","2023-05-29 14:56:01","MX7500N","City of Richmond Hill issue printing large PDFs","Colin","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000452","2023-05-29 11:51:26","BP70C36","no NIC communication; offsite","Brian","Danny Penney","Workplace Essentials Ltd.","Case closed"
"100000451","2023-05-29 11:27:26","MX5070V","F2-64; black dev unit overfilled with toner","Brian","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000450","2023-05-29 10:59:55","MX3640N","black display; no boot","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"100000449","2023-05-26 16:31:42","BP70C45","F2-78 cleaned sensors, 44-2 always fails","Richard","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000448","2023-05-26 11:51:17","MXC402SC","Scan to email hangs copier, need hard reset.","Richard","Ashish Bansal","Eulix Digital Printers","Case closed"
"100000447","2023-05-26 08:12:14","MXC303W","Copier with error codes","Claude","Shawn Cahill","Sharp Electronics of Canada Ltd.","Case closed"
"100000446","2023-05-26 07:58:25","MX7081","Laser and fuser borowed.","Claude","TechSupp2 poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000445","2023-05-25 16:50:04","MX8081","Improper Paper stacking in the MXFN34","Claude","Nilo Dula","CIP Office Technology","Case closed"
"100000444","2023-05-25 15:06:39","MX3570N","F2-78, cleaned sensors","Richard","Todd Smelser","Corbett Office Equipment Ltd.","Case closed"
"100000443","2023-05-25 15:04:43","MX3051","F3-12 tray 2 doesn't always detect correct paper","Richard","Todd Smelser","Corbett Office Equipment Ltd.","Case closed"
"100000442","2023-05-24 16:55:59","MXM465N","U2-30 attempted to change/reseat EEPROM but broke a pin","Richard","Nikhil Monga","Eulix Digital Printers","Case closed"
"100000441","2023-05-23 14:48:27","MX3071","NAS settings","Brian","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000440","2023-05-23 14:23:33","MXM6071","missing about half inch of image at TOP of copy; extensive wear of DF white guide above slit glass","Brian","Stephen Chaput","Top Office Products","Case closed"
"100000439","2023-05-23 11:38:44","MX3071","clunk from fuser only once at the beginning of jobs, etc.; replaced fuser, no change","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000438","2023-05-19 14:45:12","BP70C55","panel is very loose on 2 new machines","Brian","Reza Farhadi","Reliable Copier","Case closed"
"100000437","2023-05-18 10:32:25","MXM565N","U2-00,won't reset and 60-1 failed","Richard","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000436","2023-05-17 12:56:39","MX3050V","Speedy Transportation Group: Need new Reg key for MICAS agent","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000435","2023-05-16 16:43:02","MX7580N","MXPE12 not responding or printing as relayed by Dror","Richard","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000434","2023-05-15 18:44:51","MX6070N","customer lost admin password","Brian","Domenic Macina","Eulix Digital Business Solutions","Case closed"
"100000433","2023-05-15 15:52:17","MX7081","POD1_N jams fairly constant","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000432","2023-05-15 14:10:11","MX4070N","POD1_N very intermittent","Richard","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000431","2023-05-15 14:06:16","MX3640N","F2-39 recorded but machine is operating just fine","Richard","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000430","2023-05-12 10:38:19","MX4141N","Blurry copies only on one side. Doc feeder optics are perfect","Richard","Douglas Glover","Direct Office Solutions Inc.","Case closed"
"100000429","2023-05-11 14:13:39","MX5071","Print queue get stuck","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000428","2023-05-11 14:10:48","MX3050V","Clearwater: during upgrade to address PaperCut vulnerability, mistakenly removed Print Provider","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000427","2023-05-11 10:25:34","MXB476WH","Dropping ethernet connection","Dan","Mike Fairlie","Fusion Managed Services","Updated by field technician"
"100000426","2023-05-10 10:38:53","MX3550N","U1-01 2nd time in 3 months. won't go away","Richard","Maxime Fortier","Systemes de Bureautique SBM Inc.","Resolved"
"100000425","2023-05-09 16:48:20","MXM3570","Needs Admin reset. Does not know the procedure","Claude","Gabriel Dumont","Bureautech","Case closed"
"100000424","2023-05-09 16:38:09","BP70C45","H4-02","Claude","Danny Penney","Workplace Essentials Ltd.","Case closed"
"100000423","2023-05-09 12:26:24","MXM904","Not booting up","Dan","Jerzy Sencio","Sharp Electronics of Canada Ltd.","Case closed"
"100000422","2023-05-08 15:55:25","MX3050V","Light prints/copy for halftones - same area @ rear frame","Dan","Mike Hartin","OT Group","Case closed"
"100000421","2023-05-08 15:16:00","MX5071","U2-74 intermittent code + paper jam","Dan","Nilo Dula","CIP Office Technology","Case closed"
"100000420","2023-05-08 14:44:57","MX3050V","This is a new amazing error: E7_no_brain","Dan","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000419","2023-05-08 13:05:03","MX3571","E7-93","Dan","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000418","2023-05-04 12:30:27","MXB476WH","No connection through ethernet","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"100000417","2023-05-04 10:13:18","BP70M55","F2-78s; very dirty around PCS sensor","Brian","Dominique Lauzon","OT Group","Case closed"
"100000416","2023-05-03 12:33:27","MXM2651","Has old style MXFX15 to put on newer model","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000415","2023-05-03 09:48:41","MX2640N","Needs part number fro home button","Brian","Robin Lord","Centre Bureautique","Case closed"
"100000414","2023-05-02 11:49:45","MX3071","Machine not responding on the network","John","Sorin Buda","Delcom Business Solutions","waiting for feedback from technician"
"100000413","2023-05-02 11:01:28","MX2610N","E7-80; replaced LSU, MFP and PCU already","Brian","Maxime Lefebvre","Servi-Tek Inc.","Case closed"
"100000412","2023-04-28 12:46:00","BP70C55","Email body from scan-to-email in HTML","Dan","Jason Vasseur","Office Xpress Inc","Case closed"
"100000411","2023-04-28 10:15:01","MX3071","The admin reset code does not work.","Dan","Stephen Black","Wyatt Image Solutions","Case closed"
"100000410","2023-04-27 09:20:15","BP70C31","F2-41, 42, 43 codes after running the machine with the charge rollers not in place","Brian","Salem Seid","Wilson's Business Solutions","Updated by field technician"
"100000409","2023-04-26 15:10:14","MXM6070","CQ a band of fuzzy black at the rear of prints,","Richard","Mike Fairlie","Fusion Managed Services","Case closed"
"100000408","2023-04-26 12:48:51","MX3050V","GTAA wants moral support as they upgrade PaperCut to address discovered vulnerabilities.","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000407","2023-04-26 11:44:17","BP70M31","Printing an additional blank page when printing from Chromebook","Dan","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000406","2023-04-26 11:29:06","MX5071","Hangs at Sharp screen, replaced eMMC no goes past Sharp but hangs, blank screen. but prints","Richard","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000405","2023-04-26 11:15:18","MXB455W","Address book lost. Error 3000 in web page when trying to create new entry.","John","Ghislain Labelle","Servi-Tek Inc.","Resolved"
"100000404","2023-04-26 11:04:29","MX5141N","E7-14 codes and other E7 codes since installation. Installed using cheater to a 15amp outlet!","Richard","Reza Farhadi","Reliable Copier","Case closed"
"100000403","2023-04-26 10:35:54","BP70M55","UCDSB: Device not reporting to MICAS","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000402","2023-04-26 10:12:45","MX3110N","Customer: Tangerine Bank. Print queue freezes when users print picture files (.jpg, .tiff)","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000401","2023-04-26 09:44:38","MX3071","E7-93, randomly displayed and can't get into sys settings. Replaced HDD, eMMC, re-flashed FW","Richard","Leroy Friesen","Office Innovations Inc.","Case closed"
"100000400","2023-04-25 16:48:50","MXB355W","jams/skews perforated paper through DF","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000399","2023-04-25 16:07:59","MXB476W","Asked about skew spec in machine and DF; how to adjust","Brian","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000398","2023-04-25 12:54:47","BP70C31","Voids on edges of copies too big for customer, can't getthe void to decrease below default","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000397","2023-04-25 12:18:39","MX3050N","Dead machine, replaced mSATA, no go, replaced MFP and HDD, comes up but E7-61","Brian","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000396","2023-04-24 16:45:04","MX3071","U2-74; firmware worked for awhile, back again","Brian","Alex Cassel","Innov8 Digital Solutions Inc.","Case closed"
"100000395","2023-04-24 12:36:09","MX5070N","E7-C0 TPM-PWB access error DSK","John","Claude Francoeur","Systemes de Bureautique SBM Inc.","Case closed"
"100000394","2023-04-21 16:02:27","BP70M55","F1-83, grippers are out of position, obstruction at the exit, not a lot of space in closet","Richard","Dominique Lauzon","OT Group","Case closed"
"100000393","2023-04-20 14:02:20","MX4071","wants status information blanked out","Richard","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000392","2023-04-20 13:58:54","MX4071","Replaced Doc feeder board, now gets E6-11","Richard","Richard Gaudreault","Équipement GMM Inc","Case closed"
"100000391","2023-04-20 13:38:03","MX3071","Trying to dissable activity on the copier screen for security reason","Claude","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000390","2023-04-20 12:18:58","MX3071","Hallmark Ottawa - had trouble printing using user numbers.","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000389","2023-04-20 09:42:43","MX3070V","machine randomly reboots during the day, even when surge device bypassed","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Resolved"
"100000388","2023-04-18 17:24:35","MX3050V","How to enable Device Account Mode","John","Youcef Kartobi","Delcom Business Solutions","Case closed"
"100000387","2023-04-18 16:55:55","MX3571","Fax not working","John","Yevgeniy Zhidkov","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000386","2023-04-17 15:50:45","MX3071","firmware doesn't show up","Brian","Jim Morton","NextGen Automation","Case closed"
"100000385","2023-04-17 15:17:52","MX3050V","issues with gmail","Brian","Parvaj Singh","Eulix Digital Printers","Case closed"
"100000384","2023-04-17 15:17:05","MXFN27","Ejects paper too far from stacking area of finisher","Brian","Eddie Rakowski","Innov8 Digital Solutions Inc.","Case closed"
"100000383","2023-04-14 16:48:39","BP70C45","Hold address for awhile after scanning is no longer available","Brian","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000382","2023-04-12 11:40:14","MX3071","L4-03 won't reset","Richard","Kostas Toufexis","Better Office Equipment","Case closed"
"100000381","2023-04-11 13:18:16","MXC303WH","F2-49 on new machine out of the box.","John","Yanick Dumont","Bureautech","Case closed"
"100000380","2023-04-10 16:16:15","MX3050V","Wanted to know what SIm to use for coverage information","Brian","Randy Coates","Com Pro Business Solutions Ltd.","Case closed"
"100000379","2023-04-10 15:47:41","BP70C45","Wanted confirmation on warranty claim process","Brian","Stephen Chaput","Top Office Products","Case closed"
"100000378","2023-04-10 13:32:26","MXC407F","unsupported cartridge, when swapping toner from one unit to another","Richard","Ed Newhook","Modern Business Equipment","Case closed"
"100000377","2023-04-10 11:50:25","MXC304WH","even after 50-22 colours do not line up","Brian","John Lee","CIP Office Technology","Case closed"
"100000376","2023-04-10 11:33:52","MX4071","SPPD2_N jams; clutch is definitely not getting signal; DF control PWB?","Brian","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000375","2023-04-10 11:10:59","MXFN34","Looking for a mylar that is not noted in the parts guide","Brian","Jace Hykaway","Wilson's Business Solutions","Case closed"
"100000374","2023-04-10 10:37:31","MX4071","Intermittent duplex jams; one sheet colides with sheet in front that just reversed","Brian","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000373","2023-04-10 10:34:01","MXM3570","image quality issue","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000372","2023-04-06 16:15:47","MX8081","Colours don't match, quality on Heavy stock is very poor","Richard","Jason Buck","CIP Office Technology","Case closed"
"100000371","2023-04-05 16:35:49","MX4071","E7-93 on 2 machines 4071 & 3071. reset and it comes back after a few days","Richard","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000370","2023-04-05 14:47:59","MXM5071","No 24 V to right door; replaced PCU, R door PWB, ribbon cables","Brian","Chris Mailman","Workplace Essentials Ltd.","Case closed"
"100000369","2023-04-05 13:47:27","MX3050V","Extendicare trying to incorporate printing from Macs. Seems to work but not getting paper output.","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000368","2023-04-05 13:32:32","MX3070V","When trying to scan from FTP/Desktop machine says ""some address blocked by system admin","Claude","Trevor Mohn","NextGen Automation","Case closed"
"100000367","2023-04-05 12:28:55","MX3071","Confirmed that you get telephone mode when in speaker in fax mode","Brian","Kostas Toufexis","Better Office Equipment","Case closed"
"100000366","2023-04-04 17:18:18","MX3050V","hole punch error, F1-22","Brian","Julien Vachon","OT Group","Case closed"
"100000365","2023-04-04 13:01:39","MX2640N","""Call Eco Group"" message, but on a machine in Victoria","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000364","2023-04-04 12:53:23","MX2640N","dumping developer; replaced with old unit from another machine; same issue","Brian","Ashish Bansal","Eulix Digital Printers","Case closed"
"100000363","2023-04-04 12:46:03","BP70C31","Client complains solids are not as good as MX3550N","Richard","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000362","2023-04-04 12:43:53","MXC304W","Fuser coating destroyed after 5000. client runs plain paper cheques.","Richard","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000361","2023-04-04 12:42:03","MX6240N","F0-51 12x18 jams at fuser, doesn't enter FN22 with TM10","Richard","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000360","2023-04-03 12:29:52","MX6071","F2-64; DV unit very full","Brian","Joshua Stevens","Wilson's Business Solutions","Case closed"
"100000359","2023-03-31 17:13:05","MX3051","Won't print internal test prints, please wait when accessing settings","Brian","Wayne Pelley","Hi-Tech Business Systems Ltd.","Case closed"
"100000358","2023-03-31 17:11:36","MX6580N","10mm band of contamination at varying positions on the primary transfer belt","Brian","Gerard Alexander","Modern Business Equipment","Case closed"
"100000357","2023-03-31 16:15:32","MXM905","Black/Blank screen","John","Yevgeniy Zhidkov","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000356","2023-03-31 11:53:27","MX5070N","Yellow registration goes off every couple of thousand prints; 50-22 corrects, but reoccurs","Brian","Dave Laramee","Innov8 Digital Solutions Inc.","Case closed"
"100000355","2023-03-30 14:42:26","BPFN13","F1-58 Protective Element Trouble, check sensor. An easy fix with a service manual","Richard","Shabir Haji","Innov8 Digital Solutions Inc.","Case closed"
"100000354","2023-03-29 16:18:59","MXPB13","FCSTSMOV_M jams and holes are not always in correct position.","Richard","Mark Evans","OT Group","Case closed"
"100000353","2023-03-29 15:37:22","MXC304W","Blank Pages printing","Claude","Stuart Cameron","Near North Business Machines","Case closed"
"100000352","2023-03-29 14:40:14","MX3640N","Looking for home key harness part number","Brian","Mike Boomhouer","OT Group","Case closed"
"100000351","2023-03-29 12:36:33","MXM7570","Prints not as dark as customer requires for printing bar codes.","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000350","2023-03-29 11:26:35","MXM2630","Having issues with background on multiple monochrome devices","Brian","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000349","2023-03-29 10:55:39","BP70C45","wanted instructions to setup VNC","Brian","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000348","2023-03-28 15:14:25","MXB427W","Touch screen buttons not calibrated","John","Ghislain Labelle","Servi-Tek Inc.","Case closed"
"100000347","2023-03-28 12:29:46","MX3640N","display dead, home button lights, replaced SD card, display","Brian","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000346","2023-03-28 12:25:49","MXB476W","Wireless infrastructure mode, can't see router","Brian","Ed Newhook","Modern Business Equipment","Case closed"
"100000345","2023-03-28 09:28:23","MX7081","intermittently a fax will say ""this is an unlicensed printer""","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000344","2023-03-28 09:21:39","MX3571","Fax image issue.","Brian","Brian Sommerville","Innov8 Digital Solutions Inc.","Case closed"
"100000343","2023-03-28 09:13:42","BP70M45","H5-20, how is that detected?","Richard","Robert Jones","Office Innovations Inc.","Case closed"
"100000342","2023-03-27 14:23:11","BP70M45","laser related image quality issues","Brian","Jason Vasseur","Office Xpress Inc","Case closed"
"100000341","2023-03-27 13:25:48","MXC357F","Fuser drive belt so loose it jumps teeth. 2 machines affected","Richard","Robert Jones","Office Innovations Inc.","Case closed"
"100000340","2023-03-24 15:40:36","MX3070N","Print jobs do not appear to make it to the copier, with a specific IP address","Brian","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000339","2023-03-24 13:36:52","BP70C45","Most BPs, scanning in Mono is very poor quality.","Claude","Tania Pelosi","Sharp Electronics of Canada Ltd.","Case closed"
"100000338","2023-03-24 11:46:40","MXM905","Changed PCU, now getting F2-58, F2-59","Brian","David Toth","NextGen Automation","Case closed"
"100000337","2023-03-24 11:00:48","MX3050V","Asking if Sharpdesk Mobile can have store specific setting like B/W","Claude","Melissa Poulter","Sharp Electronics of Canada Ltd.","Case closed"
"100000335","2023-03-24 10:54:35","MXB427PW","he did a memory reset but it put a weird serial serial number and other settings reset","Claude","Jose Hernandez","Delcom Business Solutions","Case closed"
"100000336","2023-03-24 10:54:35","MXB427PW","he did a memory reset but it put a weird serial serial number and other settings reset","Claude","Jose Hernandez","Delcom Business Solutions","Case closed"
"100000334","2023-03-24 10:22:45","BP70C31","cyan background; no cyan main charge when copying","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000333","2023-03-24 10:14:44","MXB427W","The technician wabts to know how to have the RED counters working","Claude","Alain Bisson","Équipement de Bureau Demers","Case closed"
"100000332","2023-03-23 14:54:25","MX3070N","Please wait message in printing/copying and sometimes internal print","Claude","Maxime Fortier","Systemes de Bureautique SBM Inc.","Case closed"
"100000331","2023-03-23 12:43:59","MX2640N","U2-41, U2-60, display freezes; HDD already replaced","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000330","2023-03-23 11:34:38","MX3050V","Reset machine but now it won't print. Does the IP address need to be re-entered?","Richard","Reza Farhadi","Reliable Copier","Case closed"
"100000329","2023-03-23 10:48:57","MX3071","U6-00 and Desk_ERR jams with DE27","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000328","2023-03-22 15:38:18","MX5070N","If out of paper, machine will clear job before customer can add paper","Brian","Reza Farhadi","Reliable Copier","Case closed"
"100000327","2023-03-22 14:41:58","MXM465N","Scans go to HDD?","Brian","Andrew Engelhardt","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000326","2023-03-22 14:24:39","MX7081","machine freezes; replaced SCN-MFP previously and CN update; issue returned","Brian","David Toth","NextGen Automation","Case closed"
"100000325","2023-03-22 12:20:21","MXM905","Display light dim, tech can see that there are fan errors, machine does not boot","Brian","Stephane Beaudoin","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000324","2023-03-22 09:27:12","MX4071","need admin password reset","Brian","Aleksandar Gacic","Sharp Electronics of Canada Ltd.","Case closed"
"100000323","2023-03-21 10:37:58","MX6071","U2-74 keeps reoccurring,","Richard","Vincent Cheeseman","Sharp Electronics of Canada Ltd.","Case closed"
"100000322","2023-03-20 15:45:59","MXB476WH","sharp logo, A0-19; D10 on MFP flashing","Brian","Brody Glover","Sandtronic Business Systems","Case closed"
"100000321","2023-03-20 15:01:22","MX5070N","E7-C0 after replacing SCN-MFP PWB; DSK installed","Brian","Jacques Cléroux","Advanced Business Imaging","Case closed"
"100000320","2023-03-20 12:41:37","MXM365N","SPPD4 jams","Brian","Ashish Bansal","Eulix Digital Printers","Case closed"
"100000319","2023-03-20 09:30:31","MX3071","When customer tries to copy from glass, machine does not know size and the DF tray lifts up","Brian","Frank Weidlich","Performance Office Solutions","Case closed"
"100000318","2023-03-17 12:40:40","MX7081","can't print, including internal tests, please wait when trying to go into settings, address book OK","Brian","Rheal Bastarache","Sharp Electronics of Canada Ltd.","Case closed"
"100000317","2023-03-17 12:07:16","MX3051","L4-03 after 100K on original fuser. replaced fuser with a rebuild and it went 6 Hours then L4-03","Richard","Leroy Friesen","Office Innovations Inc.","Case closed"
"100000316","2023-03-17 10:47:06","MXC303W","F2-64, F2-40; swapped a dev unit from another machine, replace toner cartridge, replaced PCU","Brian","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000315","2023-03-16 14:17:20","MX3050V","is there a difference between the MX608FB and the MX607FB?","Richard","Reza Farhadi","Reliable Copier","Case closed"
"100000314","2023-03-16 10:05:35","MXC304WH","is there firmware available to upgrade TLS to 1.3?","Richard","Tina LeBlanc","Sharp Electronics of Canada Ltd.","Case closed"
"100000313","2023-03-16 10:03:03","MX3071","Needs EEPROM programmed","Richard","Lawrence Kozak","Office Innovations Inc.","Case closed"
"100000312","2023-03-15 11:08:31","MXB467F","Screen locks up once a day for no apparent reason.","Richard","Dean Unger","Copymate Business Machines Inc.","Resolved"
"100000311","2023-03-15 09:18:54","MX3071","Client says address book is gone. Ever heard of that?","Richard","Frank Weidlich","Performance Office Solutions","Case closed"
"100000310","2023-03-14 15:43:17","MX3140N","Looking for part number of cable from CN13 on the scanner PWB to the Op Panel","Brian","Drew Stewart","Ideal Office Solutions Ltd.","Case closed"
"100000309","2023-03-14 10:22:14","MX4071","E7-93; offsite","Brian","Yanick Dumont","Bureautech","Case closed"
"100000308","2023-03-13 13:28:51","MXB355W","E7-11, replaced the CCD and updated FW but still error shows","Richard","Ronnel Jumalon","CIP Office Technology","Case closed"
"100000307","2023-03-13 12:27:50","MXC507F","150.80A service duplex motor","Brian","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000306","2023-03-13 12:26:33","MX4071","Contacted tech to confirm fuser issues with Emerald install","Brian","Dan Sperti","ECS Digital Solutions","Case closed"
"100000305","2023-03-13 10:33:11","BP70M55","For image send how to show All destinations not just faxes","Dan","Jason Vasseur","Office Xpress Inc","Case closed"
"100000304","2023-03-10 16:47:28","MX4070N","SPPD1 jam; didn't know where sensor was; no manual.","Brian","Frank Weidlich","Performance Office Solutions","Case closed"
"100000303","2023-03-10 16:16:20","MXB402","Machine cycles every couple of minutes. Wants to know if ambient temp a factor.","Brian","Keith McNab","Lasalle Business Machines","Case closed"
"100000302","2023-03-08 14:45:50","MX3071","Wanted to know difference in HDD part numbers","Richard","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000301","2023-03-07 16:37:16","MX8081","F2-43 Yellow is only colour produced, black is faint at front side but has many lines, skinny bands","Richard","Kevin Keenan","NextGen Automation","Case closed"
"100000300","2023-03-07 16:23:00","MX5071","Slow to print, files or internal test prints; U2-41","Brian","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000299","2023-03-07 11:50:36","MXC357F","control panel unresponsive","Brian","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000298","2023-03-07 11:35:41","MX6580N","jams only when duplexing legal size paper","Brian","Dave Stride","Modern Business Equipment","Case closed"
"100000297","2023-03-06 16:12:15","BP70C36","Did not gett he model; wanted confirmation of Infrastructure WIFI setup","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000296","2023-03-06 16:11:15","MXC301W","Has TLS 1.2 firmware but stopped being able to scan to email for security","Brian","Frank Weidlich","Performance Office Solutions","Case closed"
"100000295","2023-03-06 12:26:31","MX2610N","Support for TLS 1.2?","Brian","Kevin Crowe","All Office Machines","Case closed"
"100000294","2023-03-06 10:00:12","MXM465N","L8-20; not on site; machine has DSK","Brian","Stephen Chaput","Top Office Products","Case closed"
"100000293","2023-03-03 15:53:08","MXM2651","fax board installed . Problem with 3 incoming fax customers (2 hospitals and 1 clinic)","Claude","Denis Vandal","Buropro Citation Inc.","Case closed"
"100000292","2023-03-03 09:31:39","MXB376W","Model mismatch while updating firmware he sent 22-6","Richard","Robert Jones","Office Innovations Inc.","Case closed"
"100000291","2023-03-02 15:49:06","MX6071","F2-64, swapped DVU, replaced dev, updated FW, replaced toner","Richard","Ingolf Sandberg","Sandtronic Business Systems","Case closed"
"100000290","2023-03-02 13:41:05","MXC407P","Can't find a USB driver for Linux","Richard","Jim Pungente","Innov8 Digital Solutions Inc.","Case closed"
"100000289","2023-03-02 12:10:03","MX3050V","My client has an MXM 2651 and complains that he sends prints and nothing prints and has to power off","Claude","Denis Vandal","Buropro Citation Inc.","Updated by field technician"
"100000288","2023-03-01 16:29:54","PNB401","test email","Claude","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000287","2023-03-01 11:09:33","MXC357F","Error code 126.11 LVPS frequency error at set up. can't update firmware. tried other outlets.","Richard","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000286","2023-03-01 10:57:43","MXC407F","Customer Support App - automatic reports by email","Dan","Robert Jones","Office Innovations Inc.","Case closed"
"100000285","2023-03-01 10:49:32","MXM503N","E7-21, LSU replaced and still same issue","Claude","Ghislain Labelle","Servi-Tek Inc.","Case closed"
"100000284","2023-03-01 10:42:22","MX3050V","Can't reset admin account password - Invalid code","Dan","Craig Hunt","Rival Office Solutions Inc","Case closed"
"100000283","2023-02-28 13:01:16","MX3050V","C4-20","Claude","Ed Newhook","Modern Business Equipment","Case closed"
"100000282","2023-02-28 12:10:51","MX6071","Skew and Punch paper is not straight","Claude","Efren Arrogante","Sharp Electronics of Canada Ltd.","Case closed"
"100000281","2023-02-28 11:52:51","MX3050N","Powers on but says please wait","Claude","Cindy Newman","Sharp Electronics of Canada Ltd.","Case closed"
"100000280","2023-02-28 09:39:13","MX6071","screen/machine locks up, may work for a few minutes but then needs hard reset","Richard","Parvaj Singh","Eulix Digital Printers","Case closed"
"100000279","2023-02-28 09:36:06","MX6071","Replaced punch unit but now won't automatically default to portrait punch setting.","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000278","2023-02-27 14:37:18","MX3050V","how to print a meter read. Sharp MXC375F.","Claude","Mike Allen","Advanced Business Imaging","Case closed"
"100000277","2023-02-24 15:07:40","BP50C26","says avast anti virus comes up with trojan warning when browsing products on our site","Richard","Philip Letto","Modern Business Equipment","Case closed"
"100000276","2023-02-24 11:43:44","MX4141N","Please wait, adjusting CQ or just please wait and takes long time to get a print out","Richard","Christopher Hamilton","CIP Office Technology","Case closed"
"100000275","2023-02-24 11:42:00","MX3051","Needs firmware file and Watermark but our site is not working","Richard","Todd Smelser","Corbett Office Equipment Ltd.","Case closed"
"100000274","2023-02-23 12:03:19","MX4070N","L4-18","Brian","Rob Isleifson","Local Business Products","Case closed"
"100000273","2023-02-23 11:47:20","MXC357F","Wants to know how to setup automatic emails","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000272","2023-02-23 11:06:38","MXM453N","I have a customer placed a call that the unit printed blanks.
They sent a 1 page document and say th","Claude","Lubo Hajny","Sharp Electronics of Canada Ltd.","Case closed"
"100000271","2023-02-23 08:55:50","MX3071","GTAA: somebody changed admin passwords and didn't tell anybody.","Colin","Bishram Narine","Sharp Electronics of Canada Ltd.","Case closed"
"100000270","2023-02-23 08:53:38","BP70C45","One of Mother Parker's secure release print queues (using Drivve Print) stopped releasing jobs.","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Resolved"
"100000269","2023-02-22 13:56:47","MX2640N","Client can't email since IT changes made","Richard","Frank Weidlich","Performance Office Solutions","Case closed"
"100000268","2023-02-22 12:53:00","MX3050V","""device account mode failed. contact admin""","Brian","Todd Smelser","Corbett Office Equipment Ltd.","Case closed"
"100000267","2023-02-22 12:03:52","MX3071","Need admin reset code for 2 x MX3071","Dan","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000266","2023-02-22 11:26:17","MX4141N","boots but then freezes, hangs, can't enter sims","Richard","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000265","2023-02-21 16:38:22","MXM365N","U2-50, E7-07","Brian","Bruce Weisner","Total Office Plus Ltd.","Case closed"
"100000264","2023-02-21 15:47:33","MX6070V","E7-90; fimrware bundle number has an ""M"" in front of it","Brian","Bishram Narine","Sharp Electronics of Canada Ltd.","Case closed"
"100000263","2023-02-21 15:01:46","MXM363N","Another tech tried to do firmware update on DSK equipped unit with standard firmware","Brian","Don MacAskill","Wilson's Business Solutions","Case closed"
"100000262","2023-02-21 14:57:44","MX5070V","Print driver always resets to colour even though BW is set as default. only 1 PC is doing this.","Richard","Philip Letto","Modern Business Equipment","Case closed"
"100000261","2023-02-21 14:08:02","MX3050V","E7-93, DOP jams, PRI jams, power on jams. A lot since Sept.","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000260","2023-02-21 13:36:55","MXM365N","Can't access user codes or 22-6","Richard","Bruce Weisner","Total Office Plus Ltd.","Case closed"
"100000259","2023-02-21 13:03:44","MX4070V","F2-41; swapped DV unit with DV and drum from another machine; came back","Brian","Parvaj Singh","Eulix Digital Printers","Case closed"
"100000258","2023-02-21 12:24:20","MX5070N","H4-02, replaced 2 fusers and had the same issue after 150 copies","Brian","Brandon Erwin","Ribbon Encore Inc.","Case closed"
"100000257","2023-02-21 10:43:16","MXM365N","wanted confirmation of part numbers,as the pricing did not seem correct","Brian","Kevin Crowe","All Office Machines","Case closed"
"100000256","2023-02-17 15:31:30","MXM260","jam, can't clear; not sure what the code is","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000255","2023-02-17 10:30:24","MXM260","Wanted confirmation of correct part for MXDE10","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000254","2023-02-17 10:03:41","MXFN29","Is there a way to allow non-stop saddle stitch operation without the unit stopping at 30 sets?","Brian","Reza Farhadi","Reliable Copier","Case closed"
"100000253","2023-02-17 09:12:45","MX3070N","document detect doesn't work","Richard","Frank Weidlich","Performance Office Solutions","Case closed"
"100000252","2023-02-16 23:59:45","MX3050V","RT Dev Test Case Create technician user name is ""Technician Support"". Update case, change technician","Nolan","Nelson Stowe","","Case closed"
"100000251","2023-02-16 10:17:50","PNB401","dead test","Richard","Gord Zore","Corporate Visual Products Limited","Case closed"
"100000246","2023-02-16 10:07:43","MXC407F","jams","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000245","2023-02-16 10:06:58","BP50C45","Need colour copy restriction","Dan","Jason Vasseur","Office Xpress Inc","Case closed"
"100000244","2023-02-16 10:06:02","MXM7570","F1-00","Richard","Reynald Brisson","Advanced Business Imaging","Case closed"
"100000243","2023-02-16 10:02:11","MXC407F","900 errr","Richard","Kaz Wroblewski","CXS Copier Expert Service","Resolved"
"100000242","2023-02-16 10:00:42","MX3050V","900 err","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000241","2023-02-16 09:57:25","MXC407F","900","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000240","2023-02-16 09:56:50","MXC402SC","900 error","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000239","2023-02-16 09:55:54","MXC407F","900 error and he wanted release notes","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000238","2023-02-16 09:15:32","MXC407P","900 error code and Kaz wanted to check firmware notes REP2433 but it can't be found on SRC","Claude","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000233","2023-02-15 16:58:15","BP50C31","Issue when printing from a custom app - PS","Dan","Nick Brar","Com Pro Business Solutions Ltd.","Case closed"
"100000232","2023-02-15 15:32:35","BP70C36","card reader issue","Dan","Brody Glover","Sandtronic Business Systems","Case closed"
"100000231","2023-02-15 11:32:00","MX3070N","Blank display after replacing MFP/SCN PwB","Richard","Robin Lord","Centre Bureautique","Case closed"
"100000230","2023-02-15 11:30:40","MX3070N","Blank display after replacing MFPC/SCN pwb","Richard","Robin Lord","Centre Bureautique","Case closed"
"100000229","2023-02-15 10:27:23","MXC407F","900 error code and Kaz wanted to check firmware notes REP2433 but it can't be found on SRC","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000228","2023-02-15 10:25:25","MX2640N","Void band sometimes going from lead to trail, only on black","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000226","2023-02-15 10:17:58","MX2640N","Void band sometimes going from lead to trail, only on black","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000225","2023-02-15 10:15:43","MXC407F","Error code 900 and he could not locate REP2433. vanished","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000224","2023-02-15 10:13:02","MXC407F","Had 900 error code issue and couldn't find REP2433, not on SRC","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000223","2023-02-15 10:09:55","PNB401","asfdsf few","Richard","Nelson Stowe","","Case closed"
"100000222","2023-02-15 10:09:09","MX2640N","Void area sometimes going from lead to trail only on Black","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000221","2023-02-15 09:56:51","MX2640N","Blank void area sometimes lead to trail only on Black","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000220","2023-02-15 09:54:17","MXC407F","Needs REP2433 for 900 error code question but the file is not on SRC","Richard","Kaz Wroblewski","CXS Copier Expert Service","Case closed"
"100000219","2023-02-14 12:40:19","MX4070N","Asked if meter reads for colour tiers can be sent via email meter reads","Brian","Paul Bourque","OT Group","Case closed"
"100000218","2023-02-14 11:04:38","MXM266N","curling paper; replaced fuser and same issue","Brian","Michael Purcer","Atlas Business Machines","Case closed"
"100000217","2023-02-13 13:44:55","PNB401","doesn't come out of sleep mode without a reboot/please wait. from Nov21/22","Richard","Rod Lockhart","Hi-Tech Business Systems Ltd.","Case closed"
"100000216","2023-02-13 13:08:28","MX8081","Needs LSU and LSU control board part numbers confirmed for down machine","Brian","Ed Newhook","Modern Business Equipment","Case closed"
"100000215","2023-02-13 12:31:32","MX3050V","History of U2-74, E7-03, U2-05; replacing eMMC and HDD did not resolve","Brian","Jacques Cléroux","Advanced Business Imaging","Case closed"
"100000214","2023-02-10 15:58:56","MXM6570","F2-74","Brian","Scott Heaslip","Sharp Electronics of Canada Ltd.","Case closed"
"100000213","2023-02-10 10:10:30","BP70C31","City of Vaughan MFP getting different IP address","Colin"," ","Sharp Electronics of Canada Ltd.","Resolved"
"100000212","2023-02-10 09:52:54","MXB467F","machine out of toner, customer swapped from another machine but it doesn't recognize it","Brian","Andy Tuet","Sharp Electronics of Canada Ltd.","Case closed"
"100000211","2023-02-10 09:37:03","MX6500N","Looking for TLS 1.2 firmware","Brian","Robin Lord","Centre Bureautique","Case closed"
"100000210","2023-02-09 16:06:16","BP70C36","Not keeping the destination","Dan","Marc Laboissiere","Bureautech","Case closed"
"100000209","2023-02-09 15:36:07","BP70M65","F2-41, no developer after 2 months and 14,000 copies.","Richard","Stephen Chaput","Top Office Products","Case closed"
"100000208","2023-02-09 15:29:24","MX8081","Craig Hillier and Stirling want config sheets and explanations for the MXM906, MX8081 and BP70C65.","Claude"," ","Sharp Electronics of Canada Ltd.","Case closed"
"100000206","2023-02-09 14:38:07","BP70M36","Price catalogue has same part number for fusers for BW and Colour.","Richard","Chirag Bhavsar","Webb's Office Equipment Inc.","Case closed"
"100000205","2023-02-09 14:10:19","MXM753N","Screen cannot access copy mode, can't get into simulations, screen flakey","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000204","2023-02-09 11:54:27","MX3550N","Sharepoint on MX3550N","Dan","Kevin Crowe","All Office Machines","Case closed"
"100000203","2023-02-09 11:38:42","BP70C36","A non tech called to ask about Dvend kits for the BP series","Richard","Doug Proud","Advanced Business Imaging","Case closed"
"100000202","2023-02-08 16:55:33","MX3050V","Paper jam 280.13 now 621.01a","Claude","Bishram Narine","Sharp Electronics of Canada Ltd.","Case closed"
"100000201","2023-02-08 16:40:55","MX3050V","The greens are coming out yellow now and everything is just lighter","Claude","Jason Vasseur","Office Xpress Inc","Case closed"
"100000200","2023-02-08 15:52:28","MX3050V","F2-40, second time in 2 weeks","Brian","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000199","2023-02-08 13:18:45","MX4070N","Is there a way to disguise the printer as client's IT are not allowing any non HP printers","Richard","Frank Weidlich","Performance Office Solutions","Case closed"
"100000198","2023-02-08 12:17:23","MX6070N","MXFN29 finisher paper stack not aligning properly for stapling/collating","Brian","Reza Farhadi","Reliable Copier","Case closed"
"100000197","2023-02-08 11:48:48","MXPN15B","FCSTMOV_M, punch moves front to rear and holes are in different positions","Brian","Dominique Lauzon","OT Group","Case closed"
"100000196","2023-02-08 10:54:59","MXC301W","F2-41","Richard","Wayne Jenkins","Office Connection","Case closed"
"100000194","2023-02-08 10:54:58","MXC301W","F2-41","Richard","Wayne Jenkins","Office Connection","Case closed"
"100000195","2023-02-08 10:54:58","MXC301W","F2-41","Richard","Wayne Jenkins","Office Connection","Case closed"
"100000193","2023-02-08 10:54:52","MXC301W","F2-41 same code as before years ago. Sharp Direct placement 78985746C","Richard","Wayne Jenkins","Office Connection","Case closed"
"100000192","2023-02-08 10:08:49","MX3070N","Having issues with 70 and 71 series machines backing up waste toner","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000191","2023-02-07 16:18:13","MXB427W","Carmines MFP. Problem scanning to emails servers that have 2  auth","Claude"," ","Sharp Electronics of Canada Ltd.","Case closed"
"100000190","2023-02-07 14:47:36","MX3050V","poor solids on 12x18 card stock","Richard","Philip Letto","Modern Business Equipment","Case closed"
"100000189","2023-02-07 14:40:37","MX8081","what are the specs for the glossy paper preset paper weight on the MX7081?","Claude","Diana Meers","Sharp Electronics of Canada Ltd.","Case closed"
"100000188","2023-02-07 14:37:41","MX8081","When using any size card stock, they are getting Voids and lines and dropouts on the prints.","Claude","Philip Letto","Modern Business Equipment","Case closed"
"100000187","2023-02-07 14:19:20","MX8081","Updated firmware, hit OK machine went dead and now won't recover","Richard","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000186","2023-02-07 11:50:35","MX4071","Reconfigure PaperCut report delivery, plus Mac printing issues","Colin"," ","Sharp Electronics of Canada Ltd.","Resolved"
"100000185","2023-02-07 11:08:23","MXM465N","E7-11, used 63-2 to eliminate code but it may come back","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000184","2023-02-07 11:06:58","BP70C31","H4-02 replaced fuser, helped for a while but it came back. fusers work in other machines","Richard","Christopher Hamilton","CIP Office Technology","Case closed"
"100000183","2023-02-07 09:46:45","MX3050N","E7-80, sometimes boots and go all day but other times waits","Richard","Scott Paterson","Lasalle Business Machines","Case closed"
"100000182","2023-02-06 17:47:50","MXM4071","Poor CQ, faded bands front to rear, lines lead to trail","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000181","2023-02-06 15:21:15","MX5071","Airprint issue","Dan","Deric Mongeon","Wyatt Image Solutions","Case closed"
"100000180","2023-02-06 15:02:48","BP70M36","offset and not fusing intermittent using sales SM3 software,","Richard","Chirag Bhavsar","Webb's Office Equipment Inc.","Case closed"
"100000179","2023-02-06 14:55:50","MX3115N","Displays the 6 squares of CN update but switch is not set to that","Richard","Parvaj Singh","Eulix Digital Printers","Case closed"
"100000178","2023-02-06 14:54:12","MX3050V","U2-41, should he need to replace the HDD","Richard","Robert Yaremko","Webb's Office Equipment Inc.","Case closed"
"100000177","2023-02-06 14:53:01","BP70C45","card tap not working frist thing in the morning","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000176","2023-02-06 14:42:35","MX3050V","Firmware is so old that Air print doesn't show up","Richard","Ed Newhook","Modern Business Equipment","Case closed"
"100000175","2023-02-06 14:30:34","MX6071","Firmware missing on Sharp.ca","Richard","Ed Newhook","Modern Business Equipment","Case closed"
"100000174","2023-02-06 14:29:15","MX3050N","F2-43 happened twice, all colour dev was gone 2nd time only yellow","Richard","Maxime Lefebvre","Servi-Tek Inc.","Case closed"
"100000173","2023-02-06 14:24:56","MXM4071","E6-14, what should, replace ADF control or CCD, & what are the part numbers & the hotline number","Richard","Rafal Kielkowicz","NextGen Automation","Case closed"
"100000172","2023-02-06 12:41:12","MXB427W","Paperjam at the entry of the fuser","Claude","Bishram Narine","Sharp Electronics of Canada Ltd.","Case closed"
"100000171","2023-02-06 10:33:46","MX7081","Can Com10 be fed from tray 4 or the bypass?","Richard","Jason Vasseur","Office Xpress Inc","Case closed"
"100000170","2023-02-06 10:31:12","MX4070N","Needs to replace mSATA, is there a backup procedure?","Richard","John Bevilacqua","Rival Office Solutions Inc","Case closed"
"100000169","2023-02-03 15:05:36","BPRB10","""close center cover"" is displayed a week after install.  Applying pressure to RB solves problem","Richard","Nelson Stowe","OT Group","Case closed"
"100000168","2023-02-03 14:55:23","MXB376W","Fax reception stops on multi page faxes, sending is okay. Client says old Canon worked just fine.","Richard","Craig Hunt","Rival Office Solutions Inc","Resolved"
"100000167","2023-02-03 13:31:19","PNB401","testing image upload from iphone","Claude","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Case closed"
"100000166","2023-02-03 12:36:49","MX4070N","What mac OS is available?","Dan","Andres Dounis","Sharp Electronics of Canada Ltd.","Case closed"
"100000165","2023-02-03 12:23:03","MXC300W","after update by email/internet provider can no email","Brian","Chirag Bhavsar","Webb's Office Equipment Inc.","Case closed"
"100000164","2023-02-03 11:58:34","MXC407F","Needs the info setup SMTP on this Luna Model","Claude","Ghislain Labelle","Servi-Tek Inc.","Case closed"
"100000163","2023-02-03 11:55:27","MX4071","wanted to know more about Azure","Richard","Douglas Glover","Direct Office Solutions Inc.","Resolved"
"100000162","2023-02-03 11:54:10","MXC407F","admin password is not what he thought, couldn't remember if he changed it. It locked him out","Richard","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000161","2023-02-03 09:47:23","MX4071","Sharepoint - will work?","Dan","Douglas Glover","Direct Office Solutions Inc.","Case closed"
"100000160","2023-02-02 17:13:40","MX4070N","MX4070N can't scan to network shared folder","Dan","Jaspreet Bhondi","Eulix Digital Printers","Case closed"
"100000159","2023-02-02 16:50:40","BP70C36","Called about case 100000130","Brian","Steven F. Rondeau","Bureautech","Case closed"
"100000158","2023-02-02 16:47:40","BP70C45","What outlet required for this model","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000157","2023-02-02 16:19:09","MXB376W","Needed admin password reset","Richard","Philip Letto","Modern Business Equipment","Case closed"
"100000156","2023-02-02 16:14:13","BP70C31","Printing from mac not working","Dan","Kostas Toufexis","Better Office Equipment","Case closed"
"100000155","2023-02-02 16:12:02","MX2640N","Job log issue","Dan","Kostas Toufexis","Better Office Equipment","Case closed"
"100000154","2023-02-02 16:09:55","BP70C31","Faxcore - for demo","Dan","Diana Meers","Sharp Electronics of Canada Ltd.","Case closed"
"100000153","2023-02-02 14:14:18","MXB355W","He needs an admin password reset","Claude","Philip Letto","Modern Business Equipment","Case closed"
"100000152","2023-02-02 14:00:16","MXFN29","one page of a set when stapling is usually out of position.","Richard","Reza Farhadi","Reliable Copier","Case closed"
"100000151","2023-02-02 13:15:26","MX3050V","Printer gets 'hung' and needs to be rebooted to start again. updated firmware","Richard","Ed Newhook","Modern Business Equipment","Case closed"
"100000150","2023-02-02 11:44:27","MX3070N","He is trying to make the SMB NAS to work on BP and MX3070","Claude","Marc Couture","","Case closed"
"100000149","2023-02-02 10:53:39","BP70C31","ready light flashes does not go solid blue (ready)","Brian","Denis Vandal","Buropro Citation Inc.","Case closed"
"100000148","2023-02-02 10:16:45","MX3050V","Warranty swap. transferred to John Di-. then Claude was queried.","Richard","Andrew Engelhardt","Office Equipment Solutions Inc. (S. Numerique Inc.)","Case closed"
"100000147","2023-02-02 09:49:01","MX8081","F1-03 and FNMS jams Intermittent when using MSGP. and LCC. Call started Dec13, 2021.","Richard","Kevin Fuhro","Office Imaging Inc.","Case closed"
"100000146","2023-02-01 15:36:33","MXM6071","F2-40, replaced DV a month ago now copies very black and code is back","Richard","Victor Attas","Sharp Electronics of Canada Ltd.","Case closed"
"100000145","2023-01-31 16:54:42","BP70C36","fax not sending unless direct dial in speaker mode; when called line reports busy","Brian","Clay Guthrie","CIP Office Technology","Case closed"
"100000144","2023-01-31 16:11:38","MX3140N","Frozen , please wait display","Claude","Sylvain Bouchard","Buropro Citation Inc.","Case closed"
"100000143","2023-01-31 15:35:44","MX3050V","goes to sleep and does not wake up; MFP and eMMC already replaced","Brian","Danny Boulerice","Bureautech","Case closed"
"100000142","2023-01-31 14:57:59","PNB401","Scan to Office365 email failing","Colin","Alex Cassel","Innov8 Digital Solutions Inc.","Case closed"
"100000141","2023-01-31 14:55:02","MX5111N","F2-41cyan dev","Brian","Shane Allin","Ideal Office Solutions Ltd.","Case closed"
"100000140","2023-01-31 12:26:47","MXB455W","will Sharp Desk work through USB port?","Brian","Perry Gill","Fort McMurray Copiers Ltd.","Case closed"
"100000139","2023-01-31 12:12:41","MX3051","doesn't come out of sleep mode properly, Pseudo nightime already tried","Brian","Rod Lockhart","Hi-Tech Business Systems Ltd.","Case closed"
"100000138","2023-01-31 11:49:43","MX3050V","L4-16, replaced fuser, fuser motor, pressure motor, checked drive, problem still exists","Brian","Serena Layton","Rival Office Solutions Inc","Case closed"
"100000137","2023-01-31 09:48:33","MX5141N","F2-67, Yellow is jammed into DVU. wanted to test toner motor but always says ""Check Toner""","Richard","Matthew Drew","Fusion Managed Services","Case closed"
"100000135","2023-01-30 16:30:59","MX3070V","Is there a way to print from MAC/iphone without postscript","Brian","Gurjoban Singh","Eulix Digital Printers","Case closed"
"100000134","2023-01-30 15:54:18","MXM465N","customer copying objects, CDs, on glass and doesn't like black lines around object","Brian","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000133","2023-01-30 12:42:03","MX3050V","ready light flashing green, no display","Brian","Terry Vermette","NextGen Automation","Case closed"
"100000132","2023-01-30 12:08:52","MX3050V","Copy Quality of 2nd side of 12x18 card stock full coverage prints is poor","Richard","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000131","2023-01-27 16:59:54","MX4071","unfold original on 5 1/2 x 8 1/2 short edge first","Brian","Perry Gill","Fort McMurray Copiers Ltd.","Case closed"
"100000130","2023-01-27 15:56:15","BP70C36","coinop issues SEM","Brian"," ","Bureautech","Case closed"
"100000129","2023-01-27 15:21:05","MXFN27N","pawls on assist assembly can't be timed with backstop","Brian","Robert Jones","Office Innovations Inc.","Case closed"
"100000128","2023-01-27 13:47:33","MX2640N","Documentation for how to set up SharePoint","Dan","Kevin Crowe","All Office Machines","Case closed"
"100000127","2023-01-27 13:43:04","MX3071","intermittent fax failure issues","Brian","Iulian Balta","Sharp Electronics of Canada Ltd.","Case closed"
"100000126","2023-01-27 12:16:06","MX7500N","yellow toner dusting; have already replaced the yellow DV unit","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"100000125","2023-01-26 16:43:37","MX3050V","Background issue","Claude","Harold Lavoie","BUROCOM Équipement Bureautique","Case closed"
"100000124","2023-01-26 14:11:25","MX5071","Aarif change the mother board but then PaperCut complained it was using the wrong browser version.","Colin","Mohammadaarif Shaikhjulaya","Sharp Electronics of Canada Ltd.","Resolved"
"100000123","2023-01-26 11:18:34","MX3050V","E6-14 code after Firmware update MXxx71 & MXxx51 Series_G01_0610Z2C0 firmware","Claude","Denis Vandal","Buropro Citation Inc.","Case closed"
"100000122","2023-01-26 10:38:28","BP70C36","ready light on display flashes blue, never goes to steady blue (ready)","Brian","Larry Armstrong","Workplace Essentials Ltd.","Case closed"
"100000121","2023-01-25 10:22:54","MX3050V","PRI_JAM","Brian","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000120","2023-01-25 10:05:22","MX5071","E7-93 and PRI_JAM","Brian","Stephen Black","Wyatt Image Solutions","Case closed"
"100000119","2023-01-25 09:24:43","MX3570V","Machine goes into TEL mode when going into scan; DRUM jam in history","Brian","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000118","2023-01-24 14:45:39","MXC304W","no backlight; replaced control panel; still not working","Brian","Claude Francoeur","Systemes de Bureautique SBM Inc.","Case closed"
"100000117","2023-01-24 13:46:18","PNB401","Resilience Biotechnogies: 9 of 10 devices not reporting to MICAS","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Resolved"
"100000116","2023-01-24 13:34:18","MXB467P","ICICI Bank: printing anomaly","Colin","Claude_Tech Poulin","Sharp Electronics of Canada Ltd.","Updated by field technician"
"100000115","2023-01-24 09:20:25","MX3050V","Can't complete a firmware update, can't access machine through ethernet","Brian","Michel Lafond","M5 Digital Product Ltd.","Case closed"
"100000113","2023-01-23 17:05:45","MX3571","PRI_JAMs copying and printing","Brian","Mark Heaven","Sharp Electronics of Canada Ltd.","Case closed"
"100000112","2023-01-23 16:55:49","BPFN13","first sheet does not stack properly when stapling","Brian","Mark Evans","OT Group","Case closed"
"100000111","2023-01-23 15:43:37","MX7081","PPD1_NM jams","Brian","Glen Fedunchuk","Sharp Electronics of Canada Ltd.","Case closed"
"100000110","2023-01-23 12:20:12","MXFN27N","CCE2299 file name was incorrect, causing the file to be downloaded as a "") FOR MXFN27_N"" file","Brian","Bryan Walton","Rival Office Solutions Inc","Case closed"
"100000109","2023-01-23 12:18:24","MXLCX3N","Firmware is not a firmware file on sharp.ca","Brian","Iulian Balta","Sharp Electronics of Canada Ltd.","Case closed"
"100000108","2023-01-20 14:13:50","MXC357F","does not send or recieve faxes; current Brother machine works fine","Brian","Jim Morton","NextGen Automation","Case closed"
"100000107","2023-01-19 09:17:02","MX5070N","unable to detect paper size off original glass","Brian","Lance Matheson","Sharp Electronics of Canada Ltd.","Case closed"
"100000106","2023-01-18 11:21:12","MX4071","Missing the MS Universal Print option - webpage","Dan","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"100000105","2023-01-18 10:44:28","BP70C31","Printing from macOS 13 with macOS 12 printer driver","Dan","Steven Mymryk","Wilson's Business Solutions","Case closed"
"100000104","2023-01-18 09:18:59","MX3050V","E7-93","Claude","Ghislain Labelle","Servi-Tek Inc.","Case closed"
"100000103","2023-01-17 14:28:25","MXC304W","Bypass jams, pressure plate doesn't rise","Richard","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"100000102","2023-01-17 11:28:28","MXM565N","intermittent PPD2_PRI jams. has replaced SD card and MFPpwb.","Richard","Wayne Franklin","Office Innovations Inc.","Case closed"
"66617271","2023-01-16 16:48:59","MXM7570","F1-00 after clearing ghost jam","Richard","Reynald Brisson","Advanced Business Imaging","Case closed"
"91217544","2023-01-16 12:39:52","MXB476WH","Trying to change fuser temp in 43-1 for pre-printed paper","Brian","Gabriel Dumont","Bureautech","Case closed"
"96124957","2023-01-12 11:52:02","BP70C36","please wait, data is being cleared","Brian","Rob vessey","NextGen Automation","Case closed"
"15906970","2023-01-11 16:18:04","MX5071","LPFD_SL jam from the LCC","Brian","Tim Hewitt","Sharp Electronics of Canada Ltd.","Case closed"
"19781188","2023-01-11 15:27:26","MXB376WH","wants to get firmware to enable airprint","Brian","Terry Saunders","NextGen Automation","Case closed"
"73468149","2023-01-11 15:06:20","MXB376WH","fax receiving issues from fax servers","Brian","Jim Morton","NextGen Automation","Case closed"
"27391174","2023-01-10 12:06:11","MX3071","Tray 2 does not lift all the way with a full ream of paper, if some is removed, tray lifts ok","Brian","Patrick Gagne","Buropro Citation Inc.","Case closed"
"96846057","2023-01-10 12:04:23","MX3070N","soft and hard keyboards act like an SRT (French) keyboard rather than the regular QWERTY keyboard","Brian","Patrick Gagne","Buropro Citation Inc.","Case closed"
"20056249","2023-01-10 12:02:03","BP70C36","customer wants a report to print after sending each email","Brian","Patrick Gagne","Buropro Citation Inc.","Case closed"
"50799347","2023-01-09 15:00:04","MX2640N","tray 3 doesn't lift after being closed, lifts if machine is tunred off/on","Brian","Jeffrey Gold","Sharp Electronics of Canada Ltd.","Case closed"
"56762708","2023-01-09 14:19:02","MXB476W","easy scan only shows fax, fax goes into TEL mode","Brian","Matthew Drew","Fusion Managed Services","Case closed"
"32926864","2023-01-06 15:02:08","MXM1055","dead machine","Brian","Terry Saunders","NextGen Automation","Case closed"
"89184313","2023-01-06 11:40:39","BP70M75","color line green or yellow left to right right to edge on letter size scan, couldn't reproduce","Brian","Dror Amon","Sharp Electronics of Canada Ltd.","Case closed"
"77120787","2022-12-21 10:28:19","MXC402SC","Caster is flat","Richard","Claude_Tech_FR poulin","Sharp Electronics of Canada Ltd.","Case closed"
"65211214","2022-12-21 09:17:28","MX3071","test  for tech 12/21/2022","Manager2","Claude_Tech_FR poulin","Sharp Electronics of Canada Ltd.","Case closed"
"22966173","2022-12-15 19:13:32","BP70M36","White screen says, "" Please wait, data being cleared"", copier is frozen.","Rob"," ","NextGen Automation","New"
"30192540","2022-12-15 16:08:08","MX4111N","Ghosting, on heavy black, text seems fine. Black drum unit and fuser have been replaced recently.","Richard","Stephen Chaput","Top Office Products","Case closed"
"19509924","2022-12-15 15:31:25","MX4111N","Ghosting, on heavy black, text seems fine. Black drum unit and fuser have been replaced recently.","Richard"," ","Top Office Products","Case closed"